Post Office Assistant (Term) – Canada Post – Whitecourt, AB

Canada Post is looking for a dependable, customer-focused individual to fill an on-call Post Office Assistant (Term) position in Whitecourt, Alberta. This is a great chance to join one of Canada’s most recognized national institutions and serve your local community directly from the post office counter.

In this on-call retail role, you’ll be the face of Canada Post for residents and businesses in Whitecourt — handling everything from selling postal products to sorting mail and resolving delivery concerns. If you thrive in a fast-paced, service-oriented environment and enjoy working with the public, this position could be a strong fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your daily work centres on providing counter services to walk-in customers, processing mail, and maintaining the smooth operation of the post office. You’ll handle cash transactions, assist customers with forms and inquiries, and ensure mail is properly sorted and distributed. The role demands both physical stamina and excellent customer service skills.

This is a term, on-call position, which means flexibility is key. You’ll be called in as needed, so candidates who are available on short notice and reside within the Whitecourt community are strongly preferred. Canada Post is committed to its core values of Trust, Respect, and Deliver, and all team members are expected to bring those values to life in their day-to-day interactions.

Benefits and Salary

This position offers a wage of $20.54 per hour. As an on-call, term employee with Canada Post, your compensation reflects the nature of the role. Canada Post is committed to an equitable and inclusive workplace, and the organization actively encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women. Accommodation is available throughout the hiring process for those who require it.

Responsibilities

Working at a Canada Post retail counter means every shift involves direct interaction with the public and hands-on mail processing. These responsibilities are central to keeping postal services running smoothly for the Whitecourt community and ensuring every customer leaves with the help they need.

• Sell postal products and services to both individual customers and the local business community
• Sort, distribute, and process incoming and outgoing mail into the appropriate classifications
• Assist customers by providing relevant information, completing forms, and answering service-related questions
• Resolve delivery and service issues thoroughly and in a timely manner to maintain customer satisfaction
• Handle cash transactions accurately using general or post office accounting systems
• Maintain physical readiness to lift mail containers of up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods

Requirements / Skills

Canada Post is looking for a well-rounded candidate who is comfortable engaging with the public and can handle the physical demands of a mail processing and retail environment. The ideal applicant is reliable, flexible, and ideally lives within the Whitecourt community to respond to on-call shifts.

• High school diploma or provincial equivalency and/or experience in business administration
• Retail or service experience involving direct interaction with the public, including sales and cash handling
• Familiarity with accounting systems, either general or post office-specific, is an asset
• Physical fitness to lift up to 50 lbs, push/pull boxes, and stand for extended periods
• Availability and flexibility for temporary, on-call work as needed
• Local residency in Whitecourt or the surrounding area is strongly preferred

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects relevant retail or customer service experience before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Canada Post in Whitecourt.