Post Office Assistant (Term) – Canada Post – Stanstead, QC

Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Stanstead, Quebec. This is an on-call, term position ideal for someone who lives in the community and enjoys working directly with the public in a retail and postal services environment.

In this role, you’ll be the face of Canada Post at the counter — helping customers with their postal needs, handling mail sorting and processing, and keeping things running smoothly day to day. If you’re comfortable with cash transactions, enjoy customer service, and can adapt to a dynamic schedule, this could be a great fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary responsibility is delivering excellent counter service to members of the public and local businesses. You’ll sell postal products and services, provide customers with forms and information, and handle mail sorting and distribution with accuracy and care. The role requires a hands-on approach — from standing at the counter for extended periods to lifting mail containers up to 50 lbs.

This position also involves problem-solving when delivery or service issues arise, ensuring that customers leave satisfied and that any concerns are resolved promptly. Working in line with Canada Post’s core values of Trust, Respect, and Deliver, you’ll be part of a team that takes pride in serving Canadians every single day. Bilingual proficiency (French and English) is required for this role.

Benefits and Salary

This position offers a wage of $20.54 per hour. As an on-call, term employee with Canada Post, you’ll gain valuable experience in a well-established national organization committed to equity, diversity, and inclusion. Canada Post is also dedicated to providing workplace accommodations and fostering an accessible and respectful environment for all employees.

Responsibilities

Working at the post office counter means every day brings a mix of customer interactions, mail handling, and administrative tasks. The following responsibilities reflect the core of what this role involves and why attention to detail and a helpful attitude matter so much in this position.

• Sell postal products and services to the general public and local businesses
• Sort and distribute mail into appropriate classifications accurately and efficiently
• Process incoming and outgoing mail with care and precision
• Provide customers with relevant information, forms, and guidance as needed
• Resolve delivery and service difficulties in a thorough and timely manner
• Handle cash transactions and post office accounting in accordance with standard procedures
• Lift and move mail containers weighing up to 50 lbs, and stand for extended periods throughout the shift

Requirements / Skills

Canada Post is looking for someone with a solid foundation in customer service and the physical capability to handle the demands of a postal work environment. The ideal candidate is bilingual, flexible, and comfortable working on an on-call basis with varying hours.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or service environment, including handling sales and cash transactions
• Bilingual (French and English) — Bilingual Imperative (–BB) is required for this role
• Understanding of general accounting or post office accounting systems
• Physical fitness to lift mail containers up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call shifts as needed
• Community residency preferred — candidates residing in Stanstead will be prioritized

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.

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