Post Office Assistant (Term) – Canada Post – Sayabec, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Sayabec, QC and the surrounding region. This on-call role is a great fit for someone who enjoys working directly with the public and wants to be part of a national institution that connects communities across the country.
Day to day, you’ll be working behind the counter at a local post office, helping customers with their postal needs, processing mail, and keeping things running smoothly. The role spans multiple post offices in the region, so flexibility and a community-minded attitude go a long way.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll be the face of Canada Post at the counter — selling postal products, processing transactions, and giving customers the information they need. You’ll also sort and distribute incoming mail, handle forms and deliveries, and address any service issues that come up quickly and professionally.
This is a term, on-call position, which means you’ll need to be flexible and available as needed. The posting covers several post offices in the Sayabec region, including Val-Brillant, Sainte-Irène-de-Matapédia, Saint-Léon-le-Grand, Lac Humqui, Saint-René-de-Matane, Saint-Tharcisius, and Saint-Vianney. Candidates who reside within the local community are preferred.
Benefits and Salary
This position offers a wage of $20.54/hour. As an on-call term employee with Canada Post, you’ll be part of a federally regulated organization that is committed to equity, diversity, and inclusion in the workplace. Canada Post also takes workplace accessibility seriously and will accommodate applicants who require support throughout the hiring process.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Sayabec, QC and surrounding area
🆔 Requisition ID: 193906
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
Working at a Canada Post counter means you’re often the first point of contact for customers in the community. From processing postal transactions to resolving delivery issues, each responsibility plays a direct role in keeping the community connected. Here’s what you can expect to be doing regularly:
- Sell postal products and services to members of the public and the local business community
- Sort and process incoming mail into the appropriate classifications for distribution
- Provide customers with accurate information, forms, and guidance on postal services
- Resolve delivery and service difficulties in a thorough and timely manner
- Handle cash transactions and operate point-of-sale systems accurately
- Lift and move mail containers weighing up to 50 lb, push or pull boxes, and stand for extended periods
Requirements / Skills
Canada Post is looking for candidates who are comfortable in a retail or customer service environment and can adapt to the demands of an on-call schedule. A positive attitude, physical fitness, and comfort with cash handling are key traits for success in this role.
- High school diploma or provincial equivalency, and/or experience in business administration
- Customer service experience in a retail or service setting, including sales and cash transactions
- Understanding of general or post office accounting systems is an asset
- Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
- Flexibility to be available for temporary, on-call work as needed
- French language proficiency is required (French Essential position)
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant customer service or retail experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Sayabec is perfect for candidates who excel in customer service, cash handling, and working independently in a community setting. On your resume, emphasize any experience with retail transactions, postal services, or public-facing roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, customer service, or administrative roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like counter service, mail processing, and cash transactions that appear in the posting. Quantify your achievements where possible (e.g., “processed 40+ customer transactions daily” or “maintained accurate cash till over a 6-month period”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this opportunity in Sayabec. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or adapting to shift changes on short notice. Dress appropriately for a retail/postal service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.