Post Office Assistant (Term) – Canada Post – Saint-Prosper, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a reliable and customer-focused Post Office Assistant to join their team in Saint-Prosper, Quebec on a term, on-call basis. If you enjoy working directly with the public, have a knack for retail service, and want to be part of a trusted national institution, this role is worth a close look.
Day-to-day, you’ll be at the front counter of the post office — helping customers with postal products and services, sorting and distributing mail, and resolving delivery issues as they come up. It’s a hands-on position that calls for someone who’s organized, personable, and comfortable handling cash transactions and general postal accounting.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll serve as the face of Canada Post at the local level. From selling postal products to processing incoming mail and providing customers with the forms and information they need, your work keeps the community connected. The role requires physical readiness — you’ll be lifting mail containers of up to 50 lb, sorting mail, and standing for extended periods throughout your shift.
This is an on-call, term position, so flexibility is key. Canada Post notes a preference for candidates who reside within the community of Saint-Prosper, though applicants from surrounding areas may be considered as needed. The role falls under a French Essential language requirement, meaning proficiency in French is required to serve the local community effectively.
Benefits and Salary
This position offers a salary of $20.54. As part of Canada Post, employees benefit from working with one of Canada’s most recognized and longstanding public service organizations. Canada Post is also committed to equity, diversity, and inclusion, fostering a respectful and accessible workplace for all employees. Preference will be given to Indigenous Peoples (First Nations, Métis or Inuit) and Persons with disabilities under a special employment equity measure.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Saint-Prosper, QC
🆔 Requisition ID: 201044
⏱️ Schedule: On Call
💰 Pay: $20.54
Responsibilities
Working at a local post office means your contributions have a direct impact on the community around you. As a Post Office Assistant, you’ll handle a range of customer-facing and operational tasks that keep daily postal operations running smoothly. Here’s what a typical shift looks like:
- Sell postal products and services to both the general public and local businesses
- Sort and distribute incoming mail into the appropriate classifications accurately and efficiently
- Assist customers by providing relevant information and distributing required forms
- Resolve delivery and service issues thoroughly and in a timely manner to ensure customer satisfaction
- Handle cash transactions and operate general or post office accounting systems
- Lift and move mail containers weighing up to 50 lb, push/pull boxes, and stand for extended periods
Requirements / Skills
Canada Post is looking for a candidate who brings both customer service experience and physical readiness to the role. The ideal applicant is someone who is comfortable in a retail or service environment, communicates well in French, and is flexible enough to respond to on-call scheduling needs.
- High school diploma or provincial equivalency, and/or experience in business administration
- Customer service experience in a retail or public-facing environment, including sales and cash handling
- Understanding of accounting systems, particularly general or post office accounting
- Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for long periods
- Availability and flexibility for on-call, temporary work assignments
- French language proficiency — French Essential designation applies to this role
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Saint-Prosper is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or public-facing service roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or community-based roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, customer service, and cash transactions that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ customer transactions daily” or “maintained accurate cash balances across 200+ shifts”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this on-call position in Saint-Prosper. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and community commitment beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or resolving delivery complaints. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling expectations, and team dynamics. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.