Post Office Assistant (Term) – Canada Post – Saint-Charles-de-Bourget, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a motivated Post Office Assistant (Term) to join their team in Saint-Charles-de-Bourget, Quebec. This is an on-call, temporary position ideal for someone who lives in the community and enjoys working directly with the public in a retail and customer service environment. If you’re comfortable handling sales, mail processing, and customer inquiries, this could be a great fit.
Day-to-day, you’ll be the face of your local post office — helping customers with postal products and services, sorting and processing mail, and resolving any delivery concerns. It’s a role that keeps you on your feet, both literally and figuratively, and requires a reliable, people-first attitude.
About the Role: Post Office Assistant
As a Post Office Assistant at Canada Post, you’ll be providing front-line counter services to both the public and business customers. Your work will cover everything from selling postal products and processing transactions to sorting mail and directing customers to the right forms and information. Accuracy, efficiency, and a warm approach to service are all central to success in this role.
This position also requires physical fitness, as you’ll be handling mail containers weighing up to 50 lbs, pushing or pulling boxes, and standing for extended periods. Flexibility is key — being available on an on-call basis is a core requirement. Canada Post values a workplace grounded in trust, respect, and delivery, and expects team members to bring those principles to life every day.
Benefits and Salary
This position offers a wage of $20.54 per hour. As part of Canada Post, you’ll be joining one of Canada’s most recognized national organizations with a strong commitment to equity, diversity, and inclusion. Canada Post is also dedicated to workplace accessibility and encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.
Job Details
📌 Job Type: On Call / Temporary
🏢 Company: Canada Post
📍 Location: Saint-Charles-de-Bourget, QC
🆔 Requisition ID: 200441
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
Working at a Canada Post retail location, the Post Office Assistant plays an essential role in keeping daily operations running smoothly. From processing customer transactions to handling and sorting incoming mail, every task contributes to reliable postal service for the community.
- Sell postal products and services to the public and business customers at the counter
- Sort and distribute mail into appropriate classifications with accuracy and efficiency
- Provide customers with relevant information, forms, and guidance on postal services
- Resolve delivery and service difficulties in a thorough and timely manner
- Process cash and sales transactions using general or post office accounting systems
- Handle mail containers and packages, including lifting up to 50 lbs when required
Requirements / Skills
Canada Post is looking for candidates who are comfortable in a customer-facing retail environment and can bring both reliability and a positive attitude to their shifts. Preference will be given to Indigenous Peoples (First Nations, Métis or Inuit) or Persons with disabilities as part of a special employment equity initiative.
- High school diploma or provincial equivalency and/or experience in business administration
- Customer service experience in a retail or service environment, including sales and cash handling
- Familiarity with accounting systems, including general or post office systems
- Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
- Flexibility to be available for on-call, temporary work as needed
- French language proficiency — French is essential for this position
- Ideally, residing in the community of Saint-Charles-de-Bourget or nearby
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or mail handling experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Saint-Charles-de-Bourget is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or a public-facing service role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 60+ customer transactions daily” or “maintained accurate cash balances across all shifts”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this role in Saint-Charles-de-Bourget. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing multiple tasks, and working independently on call. Dress appropriately for a retail and postal services environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling expectations, and community involvement. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.