Post Office Assistant (Term) – Canada Post – Plamondon, AB
Location: Calgary, AB | Company: Canada Post
Canada Post is looking for a reliable and customer-focused Post Office Assistant (Term) to join their team in Plamondon, Alberta. This is an on-call, term position that offers a great entry point into Canada’s national postal service — ideal for someone who lives in the community and enjoys helping people in a retail and service environment.
In this role, you’ll be the face of the post office — handling everything from selling postal products to processing and sorting mail, and resolving customer concerns with a calm and professional approach. If you thrive in a hands-on, people-first setting, this could be a strong fit.
About the Role: Post Office Assistant
As a Post Office Assistant, your day-to-day will centre on delivering quality counter service to both the general public and local businesses. You’ll handle cash transactions, provide customers with the information and forms they need, and ensure mail is accurately sorted and distributed according to Canada Post’s standards.
This position requires physical fitness to manage mail containers weighing up to 50 lbs, as well as the flexibility to be available on an on-call basis. Adherence to Canada Post’s values — Trust, Respect, and Deliver — guides everything from daily interactions to problem-solving with customers.
Benefits and Salary
This position offers a wage of $20.54 per hour. As part of Canada Post, employees are part of a nationally recognized organization committed to employment equity, accessibility, and inclusive workplace practices. Canada Post fosters a respectful and welcoming environment for all employees.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Plamondon, AB
🆔 Requisition ID: 197179
🗓️ Job Closing Date: 2026-09-05
⏱️ Schedule: On Call
💰 Pay: $20.54/hour
Responsibilities
Working at the front counter of a Canada Post outlet, this role keeps the local community connected through reliable and efficient postal service. Each responsibility plays a direct part in ensuring customers leave satisfied and mail reaches its destination accurately and on time.
- Sell postal products and services to the public and local business community
- Sort and process mail into appropriate classifications for distribution
- Provide customers with accurate information and the correct forms for their needs
- Resolve delivery and service difficulties thoroughly and promptly
- Handle cash transactions and interact professionally with customers in a retail setting
- Lift and move mail containers weighing up to 50 lbs and stand for extended periods
Requirements / Skills
The ideal candidate is someone who already lives in or near Plamondon, is comfortable working on an on-call basis, and brings genuine customer service experience to the role. Canada Post values professionalism, physical readiness, and a sound understanding of basic accounting and retail processes.
- High school diploma or provincial equivalency and/or experience in business administration
- Customer service experience in a retail or service environment, including sales and cash handling
- Understanding of accounting systems, including general or post office accounting
- Physical fitness to lift containers up to 50 lbs, push/pull boxes, sort mail, and stand for long periods
- Flexible availability for temporary, on-call scheduling as required
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, cash handling, or customer service experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Plamondon is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal, retail, or administrative roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 50+ transactions daily” or “maintained accurate cash drawer with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this role in Plamondon. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), recent news, and community initiatives beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash accurately, and working independently on call. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about scheduling, training, and day-to-day expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.