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Post Office Assistant (Term) – Canada Post – L’Anse-Saint-Jean, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for an on-call Post Office Assistant to join the team in L’Anse-Saint-Jean, Quebec. This is a temporary, on-call position that puts you at the heart of your community — serving local residents and businesses with essential postal products and services. If you enjoy working with people and want to be part of a trusted national institution, this role is worth exploring.

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Day-to-day, you’ll be working behind the counter handling retail transactions, sorting and processing mail, and helping customers navigate postal services. The role moves at a steady pace and requires someone who can stay organized, communicate clearly in French, and handle tasks ranging from cash transactions to problem-solving delivery issues on the spot.

About the Role: Post Office Assistant

As a Post Office Assistant at Canada Post in L’Anse-Saint-Jean, your primary focus will be delivering excellent counter service to members of the public and local businesses. You’ll sell postal products, provide customers with the information and forms they need, and process incoming and outgoing mail with accuracy. The ideal candidate lives within the community, as on-call availability is a key part of this position.

Canada Post operates on a foundation of trust, respect, and delivery — values that translate directly into how this role is performed. You’ll be expected to work both independently and as part of a small team, maintaining safety standards including the physical handling of mail containers weighing up to 50 lb. Flexibility and reliability are essential for this temporary on-call assignment.

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Benefits and Salary

This position offers a wage of $20.54 per hour. As a temporary on-call role with Canada Post, compensation is competitive for the region and reflects the responsibilities involved in managing retail postal services. Canada Post is also committed to an equitable and inclusive workplace, encouraging applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: L’Anse-Saint-Jean, QC

🆔 Requisition ID: 200443

⏱️ Schedule: On call

💰 Pay: $20.54/hour

Responsibilities

Working at a Canada Post location means you’re often the first — and sometimes only — point of contact customers have with the postal service. Your responsibilities span retail sales, mail processing, and customer support, all of which contribute to the smooth daily operation of the post office.

  • Sell postal products and services to members of the public and the local business community
  • Sort and distribute incoming mail into appropriate classifications with accuracy and efficiency
  • Process mail to ensure timely handling of outgoing correspondence and parcels
  • Provide customers with relevant information, postal forms, and guidance on available services
  • Resolve delivery and service difficulties thoroughly, addressing customer concerns in a professional manner
  • Handle cash transactions and maintain basic accounting procedures in line with post office standards
  • Physically manage mail containers weighing up to 50 lb, including lifting, pushing, pulling, and standing for extended periods

Requirements / Skills

Canada Post is looking for a dependable, community-minded individual who is comfortable interacting with the public in a retail or service setting. Given that this is a French Essential position in a Québec community, strong communication in French is a must. Physical fitness and scheduling flexibility round out the key requirements for this role.

  • High school diploma or provincial equivalency, and/or relevant experience in business administration
  • Customer service experience in a retail or public-facing environment, including sales and cash handling
  • French language proficiency — French is essential for this position
  • Familiarity with accounting systems, including general or post office-specific procedures
  • Physical fitness — able to lift up to 50 lb, stand for extended periods, and perform repetitive tasks
  • Flexible availability to respond to on-call and temporary scheduling requirements
  • Residence in or near L’Anse-Saint-Jean is preferred, as the role requires proximity to the community served

How to Apply

To apply, use the official link below to submit your application through the Canada Post careers portal. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in L’Anse-Saint-Jean is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or public-facing service roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail store, or customer service setting, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal retail, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 60+ customer transactions daily” or “maintained accurate cash balances across 200+ weekly transactions”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re well-suited for this opportunity in L’Anse-Saint-Jean. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), recent news, and community role beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or prioritizing tasks during busy periods. Dress appropriately for a retail postal environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.