Post Office Assistant (Term) – Canada Post – Knowlton, QC

Canada Post is looking for an on-call Post Office Assistant to join their team in Knowlton, Quebec. This term position is ideal for someone who enjoys working directly with the public and thrives in a retail and customer service environment. If you’re someone who takes pride in helping people and can handle a variety of tasks with efficiency, this role is worth exploring.

Day-to-day, you’ll be at the front counter selling postal products and services, processing mail, and helping customers navigate their postal needs. The work is hands-on and community-focused, making it a great fit for someone who lives locally and wants to be a familiar face in Knowlton.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be responsible for the full range of counter services at the post office — from selling stamps and shipping products to sorting and distributing mail. You’ll interact with both the public and local businesses, handling cash transactions, addressing delivery issues, and providing customers with forms and information they need.

This is an on-call, term position, which means flexibility is key. You’ll need to be physically capable of lifting mail containers up to 50 lbs, sorting mail, and standing for extended periods. Because this role is embedded in the local community, preference is given to candidates who reside in or near Knowlton.

Benefits and Salary

This position offers a wage of $20.54 per hour. As a term on-call role with Canada Post, it provides an opportunity to gain experience with one of Canada’s most established national institutions, with a workplace culture grounded in the values of Trust, Respect, and Deliver. Canada Post is committed to an equitable and accessible workplace for all employees.

Responsibilities

Working at the post office counter means every day brings a mix of customer interactions, mail processing, and problem-solving. The Post Office Assistant plays an essential role in keeping local postal services running smoothly and ensuring customers leave with their needs met.

• Sell postal products and services to the public and local business community
• Sort and distribute incoming mail into appropriate classifications accurately and efficiently
• Process mail and handle related cash transactions at the counter
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Lift and handle mail containers weighing up to 50 lbs and perform physical tasks including sorting and standing for extended periods

Requirements / Skills

The ideal candidate for this role brings a combination of customer service experience and physical reliability. Canada Post values people who are community-minded, adaptable, and comfortable managing both counter service and physical mail handling tasks. Bilingual (English and French) proficiency is required for this role.

• High school diploma or provincial equivalency, and/or experience in business administration
• Retail or service environment experience, including working with the public, sales, and cash handling
• Understanding of general accounting systems or post office accounting practices
• Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Bilingual (English/French) — Bilingual Imperative (–BB) language requirement applies
• Flexibility to be available for on-call, temporary work as required

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Canada Post in Knowlton.