Post Office Assistant – Canada Post – Iqaluit, NU

Canada Post is looking for a motivated Post Office Assistant to join their team in Iqaluit, Nunavut. This is a full-time, permanent position that puts you at the heart of your community, helping residents and businesses access essential postal services every day. If you enjoy working with people and take pride in delivering reliable service, this role is worth a close look.

As the face of Canada Post at the counter, you’ll be handling everything from selling postal products to sorting and processing mail. The role requires someone who’s comfortable on their feet, quick to problem-solve, and genuinely committed to providing a positive experience for every customer who walks through the door.

About the Role: Post Office Assistant

Working Monday to Friday, this position involves providing counter services to the public and business community in Iqaluit. You’ll assist customers with their postal needs, process transactions, and ensure mail is sorted and distributed accurately. The work is hands-on and community-focused, making it a meaningful role in a remote northern setting.

Given the nature of the role, physical fitness is important — you’ll be lifting mail containers of up to 50 lb, pushing and pulling boxes, and standing for extended periods. Attention to detail, a commitment to customer service, and the ability to resolve delivery and service issues efficiently are all key to succeeding in this position. Canada Post places a strong emphasis on its core values of Trust, Respect, and Deliver, and every team member is expected to bring those values to life daily.

Benefits and Salary

This position offers a salary of $26.71 per hour. As a permanent employee with Canada Post, you can expect access to a comprehensive benefits package that reflects the organization’s commitment to its workforce. Canada Post is also dedicated to fostering an equitable and accessible workplace, supporting employees of all backgrounds and abilities.

Responsibilities

In this role, you’ll be the primary point of contact for postal customers in Iqaluit, managing a variety of tasks that keep the post office running smoothly. From processing transactions to resolving service concerns, your day-to-day work directly supports the community and upholds Canada Post’s service standards.

• Sell postal products and services to members of the public and local businesses
• Sort and distribute incoming mail into the appropriate classifications accurately and efficiently
• Process mail and handle related administrative tasks in line with post office procedures
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties in a thorough and timely manner
• Handle cash transactions and maintain accuracy in post office accounting
• Lift and move mail containers weighing up to 50 lb, and perform physically demanding tasks as required

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who thrives in a customer-facing environment and brings a combination of practical experience and a reliable work ethic. Canada Post values individuals who are community-minded, physically capable, and detail-oriented when handling financial and administrative tasks.

• Education: High school diploma or provincial equivalency and/or experience in business administration
• Customer service experience: Prior experience interacting with the public in a retail or service setting, including sales and cash handling
• Accounting knowledge: Familiarity with general or post office accounting systems is an asset
• Physical capability: Able to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Language: Bilingual proficiency is required (Bilingual Imperative – BB level)
• Community connection: Candidates residing in Iqaluit are strongly preferred

How to Apply

To apply for this Post Office Assistant position with Canada Post in Iqaluit, use the official application link below. Make sure your resume is current and reflects any relevant retail, customer service, or administrative experience before submitting.

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