Post Office Assistant – Canada Post – Iqaluit, NU
Location: Winnipeg, MB | Company: Canada Post
Canada Post is looking for on-call Post Office Assistants to join their team in Iqaluit, Nunavut. This is a term position with two vacancies available, offering the chance to work directly with your local community by delivering essential postal services at the counter. If you’re personable, physically capable, and comfortable handling a range of customer interactions, this role could be a solid fit.
Day to day, you’ll be serving the public and local businesses at the post office counter — selling postal products, sorting and processing mail, answering customer questions, and resolving any delivery or service issues that come up. It’s a hands-on, people-facing role that keeps Iqaluit connected.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll be a key point of contact for customers accessing Canada Post services. From processing cash transactions and selling postal products to sorting and distributing mail, your work ensures that postal operations run smoothly and that customers walk away with the help they need.
This is an on-call, term position, which means you’ll need flexibility in your availability. Physical fitness is also important — the role involves lifting mail containers up to 50 lbs, pushing and pulling boxes, and standing for extended periods. The ideal candidate is someone who already lives in the Iqaluit community, though applicants outside the area may be considered as needed.
Benefits and Salary
This position offers a wage of $25.01 per hour. As part of Canada Post, you’ll be joining one of the country’s most recognized public institutions, with a team guided by values of Trust, Respect, and Deliver. Canada Post is committed to an equitable and inclusive workplace, and actively supports accessibility and accommodation needs for all employees.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Iqaluit, Nunavut
🆔 Requisition ID: 198391
⏱️ Schedule: On-Call
💰 Pay: $25.01/hour
Responsibilities
Working at the post office counter means you’re at the heart of Canada Post’s retail operations. Each shift, you’ll engage directly with the public and local businesses, handling a variety of tasks that keep mail and parcel services running efficiently. Here’s what the role looks like in practice:
- Sell postal products and services to the business community and the general public
- Sort, distribute, and process mail into the appropriate classifications
- Provide customers with relevant information and the forms they need
- Resolve delivery and service difficulties thoroughly and in a timely manner
- Handle cash transactions accurately as part of counter sales
- Maintain familiarity with general post office accounting systems
Requirements / Skills
Canada Post is looking for someone who is comfortable working with the public and can manage the physical and administrative demands of a post office environment. Whether you come from a retail background or have experience in community services, what matters most is your reliability, customer focus, and willingness to pitch in on an on-call basis.
- Education: High school diploma or provincial equivalency, and/or experience in business administration
- Customer service experience: Prior experience interacting with the public in a retail or service environment, including sales and cash handling
- Accounting familiarity: Basic understanding of general or post office accounting systems is an asset
- Physical fitness: Ability to lift mail containers up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods
- Flexibility: Available for temporary, on-call work as required
- Language: Bilingual (Bilingual Imperative –BB) as per language requirements
- Community connection: Candidates residing in Iqaluit will be given preference
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Iqaluit is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ customer transactions daily” or “maintained accurate cash reconciliation across 6-month term”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re well-suited for this opportunity in Iqaluit. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), recent news, and their commitment to Indigenous reconciliation and employment equity beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about resolving customer complaints, handling busy periods, and working independently on call. Dress appropriately for a retail/postal services environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.