Post Office Assistant – Canada Post – Kugluktuk, NU

Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Kugluktuk, Nunavut. This on-call position is a great fit for someone who enjoys working directly with the public and wants to play an important role in their community’s postal services.

In this role, you’ll be the face of Canada Post at the local post office — helping customers with their postal needs, processing mail, and keeping day-to-day counter operations running smoothly. It’s a hands-on position that calls for reliability, good communication, and a genuine commitment to service.

About the Role: Post Office Assistant

As a Post Office Assistant, your day will revolve around serving customers at the counter, selling postal products and services, and handling mail sorting and distribution. You’ll also assist customers with forms and information, and work through any delivery or service concerns with a calm and solution-focused attitude.

This is a term, on-call position, so flexibility is key. You’ll need to be available on short notice and adapt to varying workloads. Physical fitness is also part of the job — you’ll be lifting mail containers of up to 50 lb, pushing and pulling boxes, and standing for extended periods throughout your shift. The ideal candidate lives within the community of Kugluktuk.

Benefits and Salary

This position offers a pay rate of $24.52 per hour. As a term employee with Canada Post, you’ll be part of a national organization committed to equity, diversity, and inclusion. Canada Post also provides accessible workplace accommodations and is dedicated to removing barriers for all employees.

Responsibilities

Working at the front counter of a Canada Post location means you’re central to how the community sends and receives mail. Every day brings a mix of customer interactions, mail handling tasks, and administrative duties that keep the post office running efficiently.

• Sell postal products and services to members of the public and the local business community
• Sort and distribute mail into appropriate classifications accurately and efficiently
• Process mail and ensure items are handled according to Canada Post procedures
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties promptly and thoroughly with a customer-first mindset
• Handle cash transactions and assist with post office accounting tasks as required
• Lift and move mail containers weighing up to 50 lb and maintain physical stamina throughout the shift

Requirements / Skills

Canada Post is looking for someone who brings both people skills and practical ability to the counter. Whether you’ve worked in retail, customer service, or a community-facing role before, what matters most is your ability to serve with care and handle a range of tasks independently.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Familiarity with accounting systems, particularly general or post office accounting
• Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for on-call and temporary work as needed
• Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) or Persons with disabilities as part of Canada Post’s employment equity initiative

How to Apply

To apply, use the link below to access the official Canada Post job posting. Make sure your resume is up to date and reflects any relevant customer service or retail experience before submitting.

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