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Post Office Assistant (Term) – Canada Post – D’Escousse, NS

Location: Nova Scotia | Company: Canada Post

Canada Post is looking for a Post Office Assistant (Term) to join their team in D’Escousse, Nova Scotia. This is an on-call, casual position ideal for someone who lives locally and enjoys serving their community through reliable, customer-focused postal service. If you’re comfortable handling retail transactions and working in a fast-moving environment, this role is worth your attention.

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Day-to-day, you’ll be the face of the post office — serving customers at the counter, selling postal products, sorting mail, and helping resolve any delivery or service concerns that come through the door. It’s hands-on work that keeps the community connected.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be responsible for delivering counter services to both the public and local businesses. This includes selling postal products and services, processing mail into the correct classifications, providing customers with necessary forms and information, and addressing any service difficulties in a timely manner. The role is centred around customer service excellence and accurate handling of postal transactions.

This is a bilingual position (Bilingual Imperative –BB), so strong communication skills in both English and French are required. You’ll also need to be physically capable of lifting mail containers up to 50 lbs, standing for extended periods, and handling sorting duties. Flexibility for on-call availability is essential, as scheduling is casual and relief-based.

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Benefits and Salary

This position offers a pay rate of $20.54 per hour. As a term, on-call employee with Canada Post, you’ll be working for one of Canada’s most recognised public institutions with a strong commitment to equity, diversity, and inclusion in the workplace. Canada Post is dedicated to creating an accessible and respectful environment for all employees and encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.

Job Details

📌 Job Type: Term / On Call Relief

🏢 Company: Canada Post

📍 Location: D’Escousse, Nova Scotia

🆔 Requisition ID: 200465

⏱️ Schedule: Casual, on call

💰 Pay: $20.54/hour

🗓️ Application Closing Date: July 31, 2026

Responsibilities

Working at a Canada Post retail location, this role involves direct interaction with community members and businesses on a daily basis. Each task contributes to keeping postal services running smoothly for the residents of D’Escousse and the surrounding area.

  • Sell postal products and services to customers from the public and business community
  • Sort and distribute incoming mail into the appropriate classifications efficiently and accurately
  • Process mail and ensure it is handled according to Canada Post standards
  • Provide customers with relevant information, forms, and guidance on postal services
  • Resolve delivery and service difficulties in a thorough and timely manner
  • Handle cash transactions and operate point-of-sale systems accurately
  • Lift and move mail containers weighing up to 50 lbs as part of daily duties

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who is comfortable working with the public, has a background in retail or customer service, and can adapt to a flexible, on-call schedule. Canada Post values candidates who reflect the community they serve and who demonstrate reliability and accountability.

  • High school diploma or provincial equivalency, and/or experience in business administration
  • Experience interacting with the public in a retail or service environment, including sales and cash handling
  • Understanding of general accounting or post office accounting systems
  • Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Bilingual (English and French) — Bilingual Imperative (–BB) is required for this position
  • Flexibility to be available for temporary, on-call work as needed
  • Preference will be given to Indigenous Peoples (First Nations, Métis or Inuit) or Persons with disabilities under this special measure employment equity initiative

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant retail or customer service experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in D’Escousse is perfect for candidates who excel in customer service, cash handling, and bilingual communication. On your resume, emphasize any experience with retail transactions, mail processing, or public-facing service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail store, or service counter setting, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and bilingual that appear in the posting. Quantify your achievements where possible (e.g., “processed 60+ customer transactions daily” or “maintained accurate cash drawer with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this community-based role in D’Escousse. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash accurately, or working on-call with short notice. Dress appropriately for a retail/postal service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.