Post Office Assistant (Term) – Canada Post – Causapscal, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for an on-call Post Office Assistant to join its team in the Causapscal region of Quebec. This term position serves multiple post offices across the Lac-des-Aigles area, including Albertville, Lac-au-Saumon, Sainte-Florence, Sainte-Marguerite, and Saint-Alexandre-des-Lacs. If you enjoy working directly with the public and thrive in a service-oriented setting, this could be a great fit.
Day to day, you’ll be the face of Canada Post at the counter — helping customers with postal products, sorting and distributing mail, and resolving delivery issues with a professional, customer-first attitude. The role is flexible and on-call, making it a solid option for someone who values variety in their schedule.
About the Role: Post Office Assistant (Term)
As a Post Office Assistant, your primary responsibility is to deliver reliable, friendly counter service to both the business community and the general public. You’ll sell postal products and services, process transactions accurately, and ensure that customers leave with the information and assistance they need. Sorting and distributing mail into the correct classifications is also a core part of the job.
This role requires someone who can handle physical tasks such as lifting mail containers of up to 50 lbs, pushing or pulling boxes, and standing for extended periods. You’ll also be expected to deal with delivery and service issues efficiently and courteously, reflecting Canada Post’s values of Trust, Respect, and Deliver in every interaction.
Benefits and Salary
This on-call term position offers a wage of $20.54 per hour. Canada Post is committed to an equitable and inclusive workplace, and candidates from Indigenous communities (First Nations, Métis or Inuit) and Persons with disabilities are encouraged to apply and may receive preferential consideration under a special employment equity initiative.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Causapscal, QC (and surrounding post offices)
🆔 Requisition ID: 193907
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
Working at the counter and behind the scenes, a Post Office Assistant at Canada Post handles a mix of customer-facing and operational tasks every shift. These duties are essential to keeping mail moving and ensuring every customer receives accurate, timely service.
- Sell postal products and services to members of the public and the local business community
- Sort and distribute incoming mail into appropriate classifications accurately and efficiently
- Provide customers with necessary information, forms, and guidance related to postal services
- Resolve delivery and service difficulties promptly, ensuring customer concerns are addressed thoroughly
- Process cash transactions and maintain accurate records in line with post office accounting practices
Requirements / Skills
Canada Post is looking for a reliable, customer-focused individual who is comfortable working independently and adapting to a flexible, on-call schedule. The ideal candidate lives in or near the community they’ll be serving, and brings a positive attitude to every interaction.
- High school diploma or provincial equivalency, and/or experience in business administration
- Retail or public-facing experience including sales and cash transactions
- Understanding of general or post office accounting systems is an asset
- Physical fitness to lift mail containers up to 50 lbs, stand for extended periods, and push or pull boxes
- Flexibility to be available for on-call, temporary shifts as needed
- French language proficiency — French is essential for this position
How to Apply
To apply, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume is current and reflects any relevant retail, customer service, or postal experience before you hit submit.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Canada Post in Causapscal.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Causapscal is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail store, or public-facing service role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ transactions daily” or “resolved customer complaints with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this role in Causapscal. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or working under time pressure. Dress appropriately for a retail/postal service environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, shift expectations, and coverage areas. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.