Post Office Assistant – Canada Post – Block House, NS
Location: Nova Scotia | Company: Canada Post
Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Block House, Nova Scotia. This is an on-call, term position suited to someone who enjoys working directly with the public, handling postal transactions, and keeping things running smoothly at the counter. If you’re looking to build experience in a retail and service environment with one of Canada’s most recognized organizations, this could be a solid fit.
Day-to-day, you’ll be serving community members at the post office counter — selling products, sorting mail, answering questions, and resolving delivery issues as they come up. The role calls for someone who’s physically capable, flexible with scheduling, and comfortable handling cash transactions and customer interactions professionally.
About the Role: Post Office Assistant
As a Post Office Assistant, your core responsibilities revolve around delivering reliable, friendly counter service to the local community. You’ll be selling postal products and services, processing mail, and making sure customers walk away with the information or help they need. It’s hands-on work that keeps a community connected.
Beyond the counter, you’ll be expected to follow general post office accounting procedures, maintain accuracy in your transactions, and handle physical tasks like lifting mail containers — all while representing Canada Post’s core values of Trust, Respect, and Deliver. Team conduct and workplace safety are also important parts of this role.
Benefits and Salary
This position offers a salary of $20.54 per hour. As a term, on-call role with Canada Post, it’s an excellent opportunity to gain hands-on retail and postal service experience with a well-established national organization. Canada Post is also committed to a diverse, equitable, and accessible workplace, and welcomes applicants from all backgrounds.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Block House, NS
🆔 Requisition ID: 197505
🗓️ Job Closing Date: 2026-06-22
⏱️ Schedule: On Call
💰 Pay: $20.54 per hour
Responsibilities
Working at a Canada Post retail counter means being the face of a national institution for your local community. The responsibilities in this role cover everything from sales and mail processing to customer support and problem resolution — all within a fast-paced, service-driven setting.
- Sell postal products and services to both the general public and local businesses
- Sort and distribute incoming mail into appropriate classifications accurately and efficiently
- Provide customers with relevant information, forms, and guidance on postal services
- Resolve delivery and service difficulties thoroughly and in a timely manner
- Process cash transactions and apply general post office accounting procedures
- Perform physical tasks including lifting mail containers up to 50 lb, pushing or pulling boxes, and standing for extended periods
Requirements / Skills
The ideal candidate for this Post Office Assistant role is someone who lives in or near Block House, is comfortable with public-facing work, and can adapt to an on-call schedule. Canada Post values individuals who bring a customer-first mindset and a practical, dependable approach to their work.
- High school diploma or provincial equivalency, and/or experience in business administration
- Retail or service environment experience including working with customers and processing cash transactions
- Understanding of general accounting systems, including post office financial procedures
- Physical fitness to lift containers up to 50 lb, sort mail, and stand for extended periods
- Scheduling flexibility to be available for temporary, on-call work as needed
How to Apply
To apply for this position, use the link below to access the official Canada Post job posting. Make sure your resume is up to date and reflects any relevant retail or customer service experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Block House, NS is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or service counter work, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a retail, postal, or public-facing service role, make sure to highlight specific responsibilities and achievements that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like counter service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 40+ customer transactions daily” or “maintained accurate cash counts across all shifts”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this opportunity in Block House. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), services, and community role beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing busy counter periods, or resolving a delivery issue. Dress appropriately for a retail and postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role and on-call scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.