Parts Advisor – Tesla – Nepean, ON

Tesla is looking for a Parts Advisor to join their service operations team in Nepean, Ontario. This role sits at the heart of the service centre, providing critical support to both Technicians and customers as part of Tesla’s broader mission to accelerate the world’s transition to sustainable energy. If you’re organized, energetic, and eager to work with one of the most innovative automotive brands on the planet, this could be a strong fit.

Day-to-day, you’ll be keeping the parts department running smoothly — sourcing components, managing inventory, and making sure every vehicle appointment is properly supported and documented. It’s a hands-on role that requires strong organizational skills, solid communication, and a genuine ability to juggle multiple priorities at once.

About the Role: Parts Advisor

As a Parts Advisor at Tesla, you’ll be responsible for sourcing parts from distribution centres and other service locations, monitoring inventory levels, and ensuring that upcoming appointments are well-prepared. You’ll also process warranty shipments — including hazardous materials and high-voltage batteries — and coordinate with internal teams and external vendors to resolve parts-related issues.

This position involves both desk work and physical tasks, including receiving and stocking parts, picking and transporting components using a van or forklift, and collaborating closely with the Regional Parts Manager. Attention to safety, accuracy, and follow-through are essential in this environment.

Benefits and Salary

Tesla offers its employees a competitive total compensation package. While specific salary figures were not listed for this posting, Tesla is known for providing benefits that include health coverage and additional employee perks. Details will be discussed during the recruitment process.

Responsibilities

The Parts Advisor role at Tesla covers a broad range of tasks that keep the service centre operating efficiently. From managing inventory and coordinating shipments to liaising with vendors and supporting technicians, this position plays a key role in delivering Tesla’s high standard of customer service and vehicle care.

• Source and allocate parts from Distribution Centres and other Service Centre locations for vehicle service appointments
• Monitor inventory within the parts system and communicate parts updates and availability with relevant team members
• Review upcoming appointments to ensure they are properly prepared and documented in Tesla’s internal systems
• Prepare internal orders for shipment to other service centre locations
• Process warranty part shipments for quality assurance, including the safe handling of hazardous materials and high-voltage batteries
• Receive, inspect, and stock incoming parts — both standard stock and special orders — systematically and accurately
• Escalate parts issues from internal or external suppliers in collaboration with the Regional Parts Manager, acting as a point of contact for vendors
• Pick up and transport parts using a van or forklift, engaging third parties when required

Requirements / Skills

Tesla is seeking a candidate who is highly organized, team-oriented, and capable of working efficiently in a fast-paced service environment. The ideal Parts Advisor brings strong communication abilities, physical stamina for hands-on tasks, and a reliable, safety-conscious approach to their work.

• Excellent communication skills with the ability to build and maintain strong relationships with internal stakeholders and customers
• Team-oriented mindset with the ability to collaborate effectively and achieve shared goals
• Strong organizational skills — able to handle multiple priorities, manage workload, and consistently meet deadlines
• Proficiency in MS Office for documentation and reporting tasks
• Valid driver’s licence required; ability to obtain appropriate provincial licensing where applicable
• Physical capability to regularly lift up to 25 lbs., and to sit, bend, and stand for extended periods
• Specific vision abilities required to identify parts, operate systems, and recognize potential safety hazards in the parts department

How to Apply

To apply for this Parts Advisor position with Tesla in Nepean, use the link below to access the official application. Make sure your resume is up to date and reflects relevant experience before submitting.

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