Optician / Contact Lens Practitioner (Licensed) – Costco – Brampton, ON

Costco’s optical department in Brampton, Ontario is looking for a Licensed Optician / Contact Lens Practitioner to join their team at the 100 Biscayne Crescent location. If you hold a valid Provincial Dispensing Optician licence and a Contact Lens Fitter certification, this is a role where your clinical skills and member-focused approach will be put to excellent use every day.

This position sits at the intersection of eye care and retail service — you’ll be helping members choose the right eyewear, fitting and dispensing contact lenses, performing corneal assessments, and guiding apprentices through their certification journey. It’s a hands-on, technically demanding role that requires both precision and genuine care for the people you’re serving.

About the Role: Optician / Contact Lens Practitioner

As a Licensed Optician at Costco Brampton, you’ll assist members in selecting eyeglass frames, lenses, contact lenses, and sunglasses that suit their prescriptions. You’ll use a slit lamp to examine members’ eyes, assess ocular health, and assist in the fitting of contact lenses, while also taking accurate pupillary distance measurements and determining placements for multifocal and bifocal lenses. Your day will also involve processing orders through the computer system, handling payments, and placing special orders with outside vendors.

Beyond direct member care, you’ll play a key role in maintaining department standards — from stocking optical merchandise and managing contact lens trial inventory, to ensuring the department meets health care cleanliness standards. You’ll also oversee apprentices and students as needed, and you’re expected to keep your provincial licensing in good standing at all times.

Benefits and Salary

This position offers a pay rate of $33.00 per hour. Costco is widely recognised across Canada for offering competitive compensation packages to its employees, and optical staff are no exception. Working within a high-traffic warehouse retail environment means consistent hours and access to Costco’s broader employee benefits structure.

Responsibilities

Working in Costco’s optical department, your responsibilities span clinical care, member service, and administrative tasks. The role demands accuracy, technical competence, and a consistent commitment to member satisfaction and health care standards.

• Assist members in selecting eyeglass frames, sunglasses, contact lenses, and ophthalmic lens options appropriate to their prescriptions
• Measure members for pupillary distance using a pupilometer or ruler, and determine correct placements for multifocal and bifocal lenses
• Examine members’ eyes using a slit lamp to assess general ocular health and assist in the fitting of contact lenses
• Process orders in the computer system; place special orders with outside vendors by telephone
• Handle payments accurately, including cash, cheques, credit, and debit, following proper cash handling procedures
• Verify completed eyeglasses and contact lenses against prescriptions prior to dispensing, and fit and adjust eyeglasses using a frame warmer
• Maintain proper levels of contact lens trials, stock optical merchandise, and uphold department record-keeping and production standards
• Oversee apprentices and students as required for their certification qualification
• Maintain provincial licensing in good standing and ensure ongoing compliance with licensing requirements
• Uphold a safe, clean, and high standard of health care cleanliness in the department at all times

Requirements / Skills

Costco is seeking a qualified and experienced optical professional who is detail-oriented, technically skilled, and genuinely committed to member care. Candidates must meet specific licensing requirements to be considered for this position.

• Provincial Dispensing Optician licence — current and in good standing with the provincial order
• Certified Contact Lens Fitter designation is required (or enrolment in the Contact Lens Fitter course within one year of hire if not currently certified)
• Relevant provincial ophthalmic dispenser accreditation — required educational/training credential
• Experience as a Licensed Optician / Contact Lens Fitter is preferred
• Computer and math skills — needed for order processing, inventory management, and payment handling
• Strong member service skills — the ability to communicate clearly and courteously with members throughout their optical journey

How to Apply

To apply for this Licensed Optician / Contact Lens Practitioner position at Costco Brampton, use the official link below. Make sure your resume is up to date and clearly reflects your licensing credentials and relevant experience before submitting.

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