Operations Supervisor – FedEx – Barrie, Ontario

FedEx is looking for an Operations Supervisor to join their team at the Barrie, Ontario station. This frontline leadership role sits at the heart of day-to-day sort operations at Federal Express Corporation Canada, where you’ll guide Cargo Handlers, uphold the company’s Safety Above All culture, and make sure packages move efficiently and accurately every shift.

This is a hands-on supervisory position that blends team leadership, operational oversight, and administrative compliance. From mentoring staff to resolving service failures on the fly, you’ll be the go-to person ensuring the station sort function runs at its best.

About the Role: Operations Supervisor

As an Operations Supervisor at FedEx Barrie, you’ll be responsible for overseeing all Cargo Handler (CH) functions within the station. This includes directing day-to-day work activities, ensuring proper package handling and routing, and recovering from potential service failures before they escalate. You’ll lead your team with purpose, making sure every shift runs in alignment with FedEx Express policies, procedures, and applicable government regulations.

Compliance and safety are non-negotiable in this role. You’ll be expected to uphold the FedEx Safety Above All culture, complete all required training including Dangerous Goods (DG) certification, and ensure your team does the same. Strong conflict resolution skills, clear communication, and the ability to hold yourself accountable are key qualities FedEx is looking for in this hire.

Benefits and Salary

FedEx offers a competitive total compensation package. This position is classified at Grade 84. While a specific salary figure isn’t listed in this posting, FedEx is known for offering comprehensive benefits including health coverage, retirement savings plans, and employee support programmes. Additional compensation details (CEV) apply to this role.

Responsibilities

Each shift as an Operations Supervisor at FedEx Barrie involves direct oversight of station sort operations and the people who power them. You’ll be responsible for keeping things moving safely, accurately, and in line with company standards — while stepping up quickly when issues arise.

• Lead and guide Cargo Handler staff in proper package handling, routing, and sort operations
• Direct daily work activities to ensure the station sort function meets FedEx service standards
• Mentor, coach, and train employees to strengthen team performance and build capability
• Identify and recover potential service failures within the station before they impact customers
• Ensure compliance with FedEx Express policies, procedures, and government regulations
• Manage administrative processes related to Cargo Handler functions accurately and on time
• Resolve conflicts promptly and communicate with the team in a clear, empathetic manner
• Simplify business processes without sacrificing quality or safety standards
• Take accountability for department outcomes and act quickly to implement corrective solutions

Requirements / Skills

FedEx is looking for a candidate who brings both supervisory experience and a genuine commitment to leading people well. Whether your background is in FedEx sort operations or a related industry, you’ll need to demonstrate strong organizational skills, sound judgement, and the ability to keep a team motivated and compliant in a fast-paced environment.

• College degree required
• 2 years of FedEx sort operations or senior-level hourly role experience, OR 2 years of supervisory experience in a related industry
• Valid driver’s licence with a clean driving record (two or fewer violations/accidents in the past 24 months)
• Ability to lift 70 lbs and manoeuvre packages up to 150 lbs using appropriate equipment
• Ability to complete all required training including Dangerous Goods (DG) certification
• Strong communication, conflict resolution, and team leadership skills
• EXCEL Leadership Development Stream participation is considered an asset
• Note: This posting is available only to existing permanent Full Time YBNA Sort Team Lead employees

How to Apply

To apply, visit the official FedEx job posting using the link below. Make sure your resume is current and reflects your supervisory experience before submitting your application.

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