Operations Clerk – DHL – Bolton, ON

DHL Supply Chain is looking for an Operations Clerk to join their team in Bolton, Ontario. As the world’s leading contract logistics provider, DHL offers a workplace where your contributions genuinely matter — and where there’s room to grow. If you’re organized, detail-oriented, and comfortable in a fast-paced warehouse and logistics environment, this could be a strong fit.

This is an afternoon shift role running Monday through Friday, 3:30 PM to 11:30 PM, making it a solid option for candidates who prefer to keep their mornings free. The position blends clerical and administrative support with hands-on logistics coordination, and candidates with forklift experience — particularly on Dock Stockers and Reach Trucks — will have a definite advantage.

About the Role: Operations Clerk

As an Operations Clerk at DHL’s Bolton location, you’ll be the administrative backbone of a busy logistics operation. You’ll handle everything from coding delivery manifests and preparing billing to entering delivery data into the computer system and compiling statistical reports. This role requires someone who can juggle multiple tasks without dropping the ball — all while keeping the warehouse running smoothly behind the scenes.

You’ll also support dispatching when needed, liaise with customers to confirm delivery details, and help resolve owner/operator settlement issues. Accuracy, reliability, and good communication are central to succeeding in this position. DHL has been certified as a Great Place to Work® and Top Employer in Canada for the third consecutive year, which speaks to the culture and work environment you’d be stepping into.

Benefits and Salary

This full-time position pays $23.50 per hour. DHL offers a solid package of core benefits for full-time associates, including medical and dental coverage, basic life and AD&D insurance, short-term and long-term disability options, and paid time off and paid holidays. Optional benefits include retirement savings plans (DCPP, RRSP, TFSA), optional life and critical illness insurance, and an education reimbursement program for those looking to keep developing their skills.

Responsibilities

The Operations Clerk plays a key administrative role in keeping DHL’s logistics operation organized and on track. From processing paperwork to handling customer inquiries, the work you do each shift directly supports the flow of goods through the supply chain.

• Code delivery manifests and prepare billing documentation accurately
• Compile statistical information from manifest data and prepare related reports
• Input delivery information into the computer system
• Assist with dispatching as needed to support daily operations
• Handle owner/operator settlement problems and follow up as required
• Contact customers to confirm delivery details and address postponements or cancellations against delivery manifests
• Prepare purchase orders for signature and maintain department files
• Answer telephones and type correspondence for department managers

Requirements / Skills

DHL is looking for a candidate who’s comfortable handling administrative tasks in a logistics setting and can keep up with a busy, detail-driven environment. Strong organizational skills and the ability to communicate clearly — both in writing and over the phone — are key to thriving here.

• 1–2 years of related experience in a clerical or administrative role
• High School Diploma or equivalent (preferred)
• Forklift experience, preferably on Dock Stockers and Reach Trucks (an asset)
• Computer proficiency for data entry and report preparation
• Strong communication skills for customer and internal coordination
• Attention to detail when handling billing, manifests, and records management

How to Apply

To apply, use the link below to submit your application through DHL’s official careers portal. Make sure your resume is current and reflects any relevant administrative or logistics experience before you submit.

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