OMNI Order Fulfillment Associate – Walmart – Quebec City, QC

Walmart Canada’s Quebec City location is looking for an OMNI Customer Fulfillment Associate to join their retail team. Based at 224 Joseph Casavant Ave, Ville de Québec, this role sits at the intersection of e-commerce and in-store operations — a growing and dynamic area within the retail industry. If you enjoy hands-on work and take pride in accuracy and quality, this could be a strong fit.

Day-to-day, you’ll be responsible for picking, packing, and dispensing online customer orders across various temperature zones, all while upholding the high-quality and food safety standards that Walmart Canada is known for. It’s a role that keeps you moving and contributes directly to customer satisfaction.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Order Fulfillment Associate, your work directly supports Walmart Canada’s online grocery and retail fulfilment operations. You’ll be navigating the store to assemble customer orders with speed and care, ensuring that every item picked meets quality standards — from freshness to packaging integrity. Attention to detail is essential, as you’ll be distinguishing between similar products, verifying quantities, and applying correct shipping documentation.

Beyond the picking and packing tasks, this role also involves direct customer interaction, maintaining a clean and safe work environment, and operating material handling equipment responsibly. You’ll be expected to follow strict food hygiene protocols and contribute to a culture of continuous improvement by sharing ideas that enhance operational efficiency and customer satisfaction.

Benefits and Salary

The minimum starting wage for this position is $18.75 per hour. Walmart Canada also offers a solid range of benefits including a store associate discount, stock options, deferred profit sharing, life insurance, paid time off, and access to the Live Better U education program and EQ Health support. Please note that some benefits — including comprehensive health coverage and paid time off — are based on hours worked or employment status (full-time vs. part-time).

Responsibilities

The OMNI Customer Fulfillment Associate role covers a broad range of tasks tied to Walmart’s online order operations. From the moment an order is placed to the moment it’s ready for the customer, you’ll play a key role in making sure everything is accurate, properly packed, and delivered on time. Here’s a breakdown of what the work involves:

• Pick and assemble orders from various temperature areas with care and speed to ensure on-time delivery
• Pack orders accurately by distinguishing between similar products, verifying quantities, and confirming correct product codes
• Maintain product quality standards by selecting only undamaged, fresh items for each order
• Document and label all orders correctly using pick slips, packaging details, and shipping labels
• Optimize tote fill by packing efficiently while still protecting product quality
• Support customer interactions and help resolve issues that arise during the fulfilment process
• Adhere to food hygiene and safety standards, including keeping workspaces clean, handling spills immediately, and ensuring all totes are clean before use
• Operate material handling equipment safely and complete all required pre-use safety inspections
• Participate in continuous improvement by suggesting changes to procedures, productivity standards, safety, and quality

Requirements / Skills

Walmart is looking for candidates who are reliable, detail-oriented, and adaptable. The ideal person for this role thrives in a fast-paced, physical environment, works well as part of a team, and takes pride in getting things right the first time. Strong communication and a positive attitude go a long way in this position.

• Flexibility to work across various shifts including mornings, afternoons, evenings, and nights
• Attention to detail when verifying product codes, quantities, and packaging accuracy
• Team player mindset with the ability to collaborate in a busy fulfilment environment
• Commitment to safety and food hygiene protocols at all times
• Strong communication skills to interact with customers and resolve fulfillment issues
• Adaptability to adjust work assignments based on daily delivery schedules and customer needs

How to Apply

To apply for this position, use the official link below to submit your application through Walmart Canada’s careers portal. Make sure your resume is up to date and reflects any relevant retail or fulfilment experience before submitting.

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