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OMNI Customer Fulfillment Associate – Walmart – Quebec City, QC

Location: Quebec City, QC | Company: Walmart

Walmart Canada is looking for an OMNI Customer Fulfillment Associate to join its team at the Quebec City location on Boulevard Laurier. This is a hands-on role in a fast-paced retail environment where your work directly supports customers who shop online — picking, packing, and dispensing their orders with care and precision.

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If you enjoy staying active, take pride in delivering accurate work, and want to be part of a team that helps Canadians save money and live better, this role offers a solid opportunity to grow your skills in retail and customer fulfillment.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate at Walmart Canada, your primary focus is fulfilling online customer orders from start to finish. You’ll move through different temperature zones in the store to pick the right products, verify quantities and product codes, and pack totes efficiently — all while maintaining product quality and food hygiene standards.

Beyond order fulfillment, you’ll also interact positively with customers when needed, support your team, and contribute ideas to improve processes. Safety compliance is a key part of the role — you’ll be expected to follow all safety procedures, complete equipment checks, and keep your work area clean and organized at all times.

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Benefits and Salary

The minimum rate of pay for this position starts at $18.75 per hour. Walmart Canada also offers a range of benefits including comprehensive benefits coverage, life insurance, paid time off, a store discount, stock options, deferred profit sharing, and access to the Live Better U education program. Note that some benefits are based on hours worked or employment status (full-time or part-time).

Job Details

📌 Job Type: Regular/Permanent

🏢 Company: Walmart Canada

📍 Location: 2700 Boul Laurier, Ville de Québec, QC G1V 2L8

🆔 Requisition ID: R-2590220

🗓️ Date Posted: July 28, 2026

⏱️ Schedule: Morning, afternoons, evenings, nights

💰 Pay: Starting at $18.75/hour

Responsibilities

This role keeps you moving throughout the store as you fulfill online customer orders from picking through to packing and dispensing. Accuracy, attention to detail, and a commitment to food safety and hygiene standards are central to doing this job well every shift.

  • Pick and assemble customer orders from different temperature areas with accuracy to support on-time delivery
  • Pack orders carefully by confirming product selection, quantities, and product codes before sealing totes
  • Select fresh, high-quality products and remove any damaged or unsuitable items from orders
  • Complete required documentation and labels accurately, including pick slips and shipping labels
  • Pack totes efficiently to maximize space while protecting product quality and safety
  • Support customers with positive interaction during fulfillment tasks and help resolve issues when needed
  • Maintain a clean and safe work area by following food hygiene procedures, cleaning spills promptly, and ensuring totes are ready for use
  • Operate equipment safely and complete all required safety checks at the start of each shift
  • Work flexible shifts including evenings, weekends, and holidays based on store needs

Requirements / Skills

Walmart is looking for someone who brings a positive attitude and thrives in a dynamic, high-volume retail environment. The ideal candidate is dependable, physically capable, and comfortable juggling multiple tasks while maintaining consistent quality throughout their shift.

  • Flexibility with scheduling — availability for mornings, afternoons, evenings, nights, weekends, and holidays
  • Physical stamina — ability to stand for extended periods, bend, and lift up to 20 lbs. regularly and up to 50 lbs. occasionally
  • Attention to detail — consistent accuracy when picking, packing, and labelling orders
  • Team player mindset — ability to collaborate with colleagues and contribute to smooth store operations
  • Customer service skills — comfortable interacting positively with customers during fulfillment tasks
  • Adherence to safety and food hygiene standards — reliable in following procedures and maintaining a clean workspace

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This OMNI Customer Fulfillment Associate role at Walmart Canada in Quebec City is perfect for candidates who excel in order accuracy, physical stamina, and time management in fast-paced environments. On your resume, emphasize any experience with warehouse picking, retail stocking, or customer service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in grocery, logistics, or retail fulfillment, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like order fulfillment, pick and pack, and food safety compliance that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ online orders per shift” or “maintained 99% picking accuracy”). Write a brief cover letter expressing your genuine interest in Walmart Canada and why you’re excited about this opportunity in Quebec City. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Walmart Canada‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, accuracy, and teamwork skills. Common questions may include scenarios about handling high-volume tasks, maintaining food safety standards, and working flexible shifts. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.