Loss Prevention Clerk – Costco – Ottawa, ON

Costco’s Ottawa location at 1405 Blair Place is looking for a Loss Prevention Clerk to help protect company assets and maintain a safe shopping environment. This is a hands-on, active role for someone with a strong sense of integrity, solid observational skills, and a working knowledge of Canadian law as it relates to theft and fraud.

Day to day, you’ll be walking the warehouse floor and perimeter, monitoring for safety and security concerns, and working directly with warehouse management and law enforcement when situations arise. If you have a background in loss prevention and understand the Criminal Code of Canada, the Charter of Rights and Freedoms, and applicable provincial regulations, this role is a strong fit.

About the Role: Loss Prevention Clerk

As a Loss Prevention Clerk at Costco Ottawa, you’ll spend the bulk of your shift actively patrolling the warehouse and its surrounding areas — up to eight hours a day on your feet. Your core focus is observing, detecting, and preventing theft, both from external shoplifters and potential internal dishonesty, while always operating within the legal framework governing loss prevention in Ontario.

This position also involves a meaningful coaching and communication component. You’ll share loss prevention knowledge with the broader warehouse team, coordinate with other Costco LP clerks in the region, and collaborate with local businesses to stay ahead of current theft threats. Strong written and verbal communication skills are essential, as you’ll be preparing detailed reports and may be required to testify in court.

Benefits and Salary

This position offers a pay rate of $21.00 per hour. Costco is well known for offering competitive compensation and a strong overall employment package. Benefits details were not outlined in this posting, but Costco Canada consistently provides employees with health and dental coverage, retirement savings programs, and additional perks tied to length of service.

Responsibilities

The Loss Prevention Clerk role at Costco Ottawa is active and varied. From physically patrolling the warehouse to preparing prosecution-ready reports and coaching colleagues on LP procedures, every day requires focus, professionalism, and sound judgment. Here’s a breakdown of what the role involves:

• Patrol the warehouse and perimeter for up to 8 hours a day to monitor safety and security concerns
• Observe, detect, and prevent shoplifting activity within the location, apprehending suspects when warranted
• Detain and interview shoplifting suspects in accordance with applicable laws and Costco procedures
• Identify and report internal dishonesty concerns to the Warehouse Manager and Regional Loss Prevention Manager
• Detect shrink reduction opportunities within warehouse operations and communicate findings to management
• Prepare detailed reports for internal use and for potential criminal prosecution
• Maintain evidence and investigation files securely and accurately
• Testify in court regarding theft investigations when required
• Coach and educate warehouse team members on loss prevention topics, policies, and procedures
• Collaborate with area Costco LP clerks and local businesses to exchange information on current theft threats
• Assist in other areas of the warehouse as needed

Requirements / Skills

The ideal candidate brings practical loss prevention experience and a solid understanding of Canadian law. Costco is looking for someone who can operate independently and with good judgement, while also being a reliable team contributor who takes the coaching and communication aspects of this role seriously.

• Loss Prevention License: A valid LP licence as required by the Province of Ontario is required
• Loss Prevention experience: Candidates with prior LP experience will be given preference
• Knowledge of Canadian law: Strong understanding of the Criminal Code of Canada (theft and fraud offences), the Charter of Rights and Freedoms, the Trespass Act, and Privacy legislation
• Communication skills: Ability to communicate clearly — written and verbal — for report writing and court testimony
• Observation and problem-solving: Keen attention to detail and the ability to assess and respond to situations appropriately
• Education: High School Diploma or GED preferred

How to Apply

To apply for the Loss Prevention Clerk position at Costco Ottawa, use the link below to access the official job posting. Make sure your resume is current and highlights any relevant loss prevention experience before submitting.

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