ISPS Document Data Entry – UPS – Lachine, QC

UPS, one of the world’s leading logistics companies and a Fortune Global 500 organization, is looking for an ISPS Document Data Entry clerk to join their team in Lachine, Quebec. This part-time, permanent position plays a key role in managing critical shipment documentation and ensuring compliance with customs and import regulations — making it an ideal fit for detail-oriented candidates who thrive in a structured, professional office environment.

Working Monday to Friday from 5:00 PM to 11:00 PM (approximately 25 hours per week), this role puts you at the heart of UPS’s customs and compliance operations. You’ll be handling export shipment documentation, data entry, and general office support functions that keep international shipments moving smoothly and on time.

About the Role: ISPS Document Data Entry

In this position, you’ll be responsible for managing critical shipment requests from U.S. Customs, collecting export documentation to meet various import country clearance requirements, and ensuring that UPS customers receive the service they’ve been promised. Day-to-day, this means performing accurate and rapid data entry, answering phones, filing documents, and preparing reports and presentations using Microsoft Word and Excel.

This role requires strong bilingual communication skills in both French and English (written and spoken), as a significant portion of interactions involve clients outside of Quebec. You’ll also be expected to coordinate and compile information for internal distribution and support problem resolution as needed — all while maintaining a high level of accuracy and attention to detail.

Benefits and Salary

This part-time permanent role offers a pay rate of $19.15 per hour. As part of a global organization like UPS, employees benefit from working within a diverse and inclusive workplace that values equal opportunity. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

Responsibilities

This role sits at the intersection of customs compliance, data management, and customer service. Each task you complete directly supports the accuracy and timeliness of international shipments, making your attention to detail critical to UPS’s operational success.

• Manage critical U.S. Customs shipment requests to maintain security and compliance
• Collect and process export shipment documentation to meet import country clearance regulations
• Perform accurate and rapid data entry with a high level of precision
• Answer phones and handle general office duties including filing and correspondence
• Prepare and format reports and presentations using Microsoft Word and Excel
• Coordinate and compile information for internal use and distribution
• Support problem resolution and assist with basic research tasks as needed

Requirements / Skills

The ideal candidate for this role brings a combination of bilingual communication skills, office support experience, and a strong command of Microsoft Office tools. UPS values candidates who are self-motivated, organized, and capable of working accurately under time constraints in a compliance-driven environment.

• High School Diploma, GED, or international equivalent — required
• Bilingualism in French and English (written and spoken) — required, with strong French communication skills essential given 70% of client interactions are outside Quebec
• Proficiency in Microsoft Office — Word, Excel, and Outlook — required
• Accurate and rapid data entry with strong typing skills using both hands — required
• Strong attention to detail and effective oral/written communication skills — required
• Problem-solving and time management skills — required
• Minimum six months of office support experience — preferred

How to Apply

To apply, visit the official UPS job posting using the link below. Make sure your resume is up to date before submitting, as applications must include an updated resume.

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