Health & Safety Administrative Assistant – UPS – Lachine, QC

UPS, the world’s largest package delivery company, is hiring a Health & Safety Administrative Assistant at their Lachine Centre in Montreal, Quebec. This is a full-time, permanent role based in the HR department — ideal for a detail-oriented professional who thrives in a structured administrative environment and wants to grow within a globally recognized organization.

In this position, you’ll be at the heart of workplace health and safety administration, handling everything from injury claims and CNESST processing to monthly reporting and database management. The role offers a blend of in-office collaboration and remote flexibility, with four days on-site and one day working from home each week.

About the Role: Health & Safety Administrative Assistant

Day to day, you’ll be responsible for managing safety rewards, citations, inspection reports, invoices, accident cover letters, and driving records. You’ll work across multiple database systems to keep information accurate and up to date, and you’ll play a key support role in the administration of injury claims across several Canadian provinces, including Quebec, Alberta, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador.

This position also involves case management and coverage for the health and safety specialist, meaning you’ll need to be adaptable and capable of handling a variety of tasks with professionalism. Given that 50% of client interactions involve colleagues outside of Quebec, strong bilingual communication skills in both French and English are essential to succeed in this role.

Benefits and Salary

UPS offers a competitive hourly wage of $19.15 CAD for this position, paid weekly via direct deposit every Friday. Employees also receive vision, health, and dental benefits, a retirement plan, paid training, free on-site parking, and immediate access to UPS employee discounts upon hire. The company’s strong internal promotion culture means there are real opportunities to advance within a Fortune 50 organization.

Responsibilities

The Health & Safety Administrative Assistant role covers a broad range of administrative and compliance-related duties. You’ll be the operational backbone of the health and safety team, ensuring that injury documentation, claims, and reporting are handled accurately and on time across multiple jurisdictions.

• Administer injury claims across CNESST (Quebec) and provincial workers’ compensation boards in Alberta, Nova Scotia, PEI, and Newfoundland and Labrador
• Process payments related to CNESST and other workplace safety bodies
• Calculate and report earnings as part of injury and claims documentation
• Manage data and reports using internal and external database systems
• Support the G-SHRMIS database — UPS’s Global Safety, Health, and Risk Management Information System — for injury reporting
• Prepare monthly reports for internal stakeholders and compliance purposes
• Compile HOIR (Hours of Injury Report) documentation as required
• Respond to general inquiries and provide administrative support on various assigned tasks
• Provide case management coverage for the health and safety specialist as needed

Requirements / Skills

The ideal candidate brings strong bilingual communication skills, sharp attention to detail, and solid computer proficiency. UPS is looking for someone who can manage multiple priorities in a fast-paced administrative environment and communicate confidently with internal and external stakeholders across Canada.

• Bilingualism in French and English (written and spoken) — required, as 50% of client interactions are with contacts outside Quebec
• Strong computer skills, particularly in Microsoft Word and Excel — required
• Attention to detail with the ability to manage accurate records and documentation
• Time management skills and the ability to prioritize tasks effectively
• Strong interpersonal and customer service skills for handling general inquiries and stakeholder communications
• Ability to analyze data and problem-solve in a complex multi-jurisdictional environment
• Knowledge of WCB / CNESST policy and legislation is considered an asset

How to Apply

To apply, use the official link below and submit your application through the UPS careers portal. Make sure your resume is updated before submitting, as applications must include a current resume.

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