Food Service Supervisor – Tim Hortons – Mount Forest, ON

Tim Hortons in Mount Forest, Ontario is looking for an experienced Food Service Supervisor to join their team. This is a hands-on leadership role for someone who thrives in a fast-paced food service environment and knows how to keep a team running smoothly during busy shifts.

In this role, you’ll be responsible for overseeing day-to-day operations on the floor — from coordinating staff and managing food prep to addressing guest concerns and ensuring quality standards are consistently met. If you have a strong background in food service supervision and enjoy mentoring others, this could be the right fit.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll take charge of coordinating the activities of staff who prepare and portion food, making sure everything runs on schedule and up to standard. You’ll also be involved in hiring and training new team members, estimating ingredient requirements, and submitting operational reports.

Working in a fast-paced, high-volume environment, you’ll need to stay organized under pressure, communicate clearly with your team, and maintain a strong focus on food safety, sanitation standards, and quality control. You’ll supervise between 1 and 10 people depending on the shift, making strong interpersonal skills essential.

Benefits and Salary

This position offers a wage of $19.23 per hour for 30 to 40 hours per week. The role also includes flexible scheduling options including morning, day, evening, early morning, weekend, and shift-based hours. Tim Hortons participates in programs that support youth employment, offering on-the-job training, mentorship, coaching, and networking opportunities for younger workers, as well as awareness training to foster a welcoming workplace.

Responsibilities

As a Food Service Supervisor, your daily responsibilities will span across team coordination, food quality oversight, and operational planning. This role is central to keeping the restaurant running efficiently — your ability to lead by example and stay organized directly impacts the guest experience and team performance.

• Establish methods to meet work schedules and keep operations on track throughout each shift
• Supervise and co-ordinate the activities of staff who prepare and portion food
• Train staff in job duties, sanitation practices, and safety procedures
• Hire food service staff and support their onboarding and development
• Requisition food and kitchen supplies, and estimate ingredients required for meal preparation
• Ensure food and service consistently meet quality control standards
• Address customer complaints or concerns in a professional and timely manner
• Prepare and submit reports related to operations and staffing
• Supervise and check the delivery of food trolleys to ensure accuracy and presentation
• Establish work schedules and adjust as needed based on demand and staffing

Requirements / Skills

The ideal candidate is someone with proven experience in a food service leadership role who brings both practical know-how and strong people skills to the table. Tim Hortons values team players who are dependable, client-focused, and able to stay cool under pressure in a high-demand restaurant environment.

• 3 to less than 5 years of experience in a food service or hospitality setting
• Secondary school graduation certificate or equivalent work experience
• Excellent oral communication skills for interacting with staff and customers
• Strong interpersonal skills with the ability to work well as part of a team
• Attention to detail in a fast-paced, deadline-driven environment
• Flexibility and initiative — comfortable adapting to shifting priorities and varied schedules
• Client focus and dependability — takes ownership of quality and follows through consistently

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your relevant supervisory experience before submitting.

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