Food Service Supervisor – Tim Hortons – Mount Forest, ON

Tim Hortons in Mount Forest, Ontario is looking for an experienced Food Service Supervisor to join their team. This is a hands-on leadership role where you’ll be overseeing day-to-day kitchen and service operations, ensuring every guest receives the quality experience Tim Hortons is known for across Canada.

In this role, you’ll manage food preparation staff, coordinate schedules, maintain quality control standards, and keep things running smoothly during busy shifts. If you’re someone who thrives under pressure, communicates well, and takes pride in a well-run team, this could be the right fit.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll be responsible for the coordination and supervision of staff who prepare and portion food. You’ll establish work methods, manage requisitions for kitchen supplies, and make sure both food quality and service standards are consistently met. Your leadership will directly impact the guest experience and the efficiency of the kitchen.

This is a fast-paced environment that requires strong attention to detail and the ability to work under pressure with tight deadlines. You’ll also play a key role in training new staff on job duties, sanitation practices, and safety procedures — contributing to a safer, more capable team.

Benefits and Salary

This position offers a wage of $19.23 per hour with 30 to 40 hours per week. The schedule includes options across early mornings, evenings, mornings, days, weekends, and shift-based hours, offering some flexibility depending on your availability. Tim Hortons also actively supports youth employment through on-the-job training, mentorship, coaching, and networking opportunities, as well as awareness initiatives to foster a welcoming workplace.

Responsibilities

As a Food Service Supervisor, your day will involve leading a team of up to 10 staff members, ensuring operations run efficiently from the moment the doors open. These responsibilities are central to maintaining the quality standards and smooth workflow that guests expect from Tim Hortons.

• Establish methods to meet work schedules and maintain operational flow during all shifts
• Supervise and coordinate activities of staff who prepare and portion food throughout the day
• Train staff on job duties, sanitation practices, and workplace safety procedures
• Requisition food and kitchen supplies to ensure nothing runs short during service
• Estimate ingredients and supplies required for meal preparation ahead of each shift
• Hire food service staff and support their onboarding into the team
• Ensure food quality and service consistently meet quality control standards
• Address customer complaints or concerns in a professional and timely manner
• Prepare and submit reports as required by management
• Supervise and check delivery of food trolleys and incoming supplies
• Establish work schedules for a team of 1 to 10 people depending on operational needs

Requirements / Skills

The ideal candidate for this Food Service Supervisor role brings both experience and leadership qualities to the table. Tim Hortons values individuals who are dependable, client-focused, and capable of motivating a team in a busy, fast-moving setting.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 3 to less than 5 years of relevant experience in a food service environment
• Communication skills: Excellent oral communication to lead staff and assist customers effectively
• Interpersonal skills: Efficient interpersonal skills and ability to work as part of a team
• Client focus: A strong commitment to guest satisfaction and resolving concerns professionally
• Flexibility and initiative: Willingness to work varied hours and take ownership of tasks without being prompted
• Dependability: Consistent, reliable attendance and follow-through in a fast-paced setting

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your relevant food service and supervisory experience before submitting.

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