Food Service Supervisor – Tim Hortons – McKerrow, ON

Tim Hortons Store 1633 in McKerrow, Ontario is looking for an experienced Food Service Supervisor to join their team. If you’re someone who thrives in a fast-paced food service environment, enjoys leading a team, and takes pride in delivering quality to every customer, this could be the right fit for you.

In this role, you’ll be at the centre of daily operations — coordinating staff, maintaining quality control standards, and making sure everything runs smoothly from the morning rush to the evening close. It’s a hands-on position that blends leadership, training, and customer service in equal measure.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you’ll be responsible for overseeing the preparation and portioning of food, managing team schedules, and ensuring the location meets its service and safety standards. You’ll supervise a team of up to ten staff members across various shifts, including early mornings, evenings, and weekends.

You’ll also play a key role in staff training — covering job duties, sanitation practices, and safety procedures. Whether you’re addressing a customer concern or submitting operational reports, your ability to stay organized and communicate clearly will be essential to the team’s success.

Benefits and Salary

This position offers a wage of $18.00 to $19.00 per hour (to be negotiated), with 30 to 40 hours per week available. Tim Hortons Store 1633 also participates in programs that support youth employment, including on-the-job training, mentorship opportunities, and awareness training to foster a welcoming workplace. Scheduling is flexible, with options for morning, day, evening, and weekend shifts.

Responsibilities

As a Food Service Supervisor, your day-to-day responsibilities cover everything from coordinating staff activities to maintaining food quality and customer satisfaction. These duties are central to keeping the location running efficiently and consistently across all shifts.

• Establish methods and schedules to meet daily work targets and operational goals
• Requisition food and kitchen supplies to ensure the team has what they need
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation practices, and safety procedures
• Ensure food and service meet established quality control standards
• Address customer complaints or concerns in a timely and professional manner
• Prepare and submit operational reports as required
• Supervise and check the assembly of trays for accuracy and presentation

Requirements / Skills

The ideal candidate is someone with hands-on food service experience and a natural ability to lead and motivate a team. Tim Hortons Store 1633 values individuals who are dependable, client-focused, and able to perform well under pressure in a demanding environment.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 2 to less than 3 years in a food service or related supervisory role
• Communication skills: Excellent oral communication to manage staff and interact with customers effectively
• Team player with strong initiative and a flexible, dependable approach to work
• Client focus with the ability to handle complaints and concerns professionally
• Ability to work in a fast-paced, physically demanding environment with tight deadlines and attention to detail

How to Apply

To apply for this Food Service Supervisor position at Tim Hortons in McKerrow, use the official link below. Make sure your resume is up to date and reflects your relevant food service and supervisory experience before submitting.

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