Food Service Supervisor – Tim Hortons – Huntsville, ON

Tim Hortons in Huntsville, Ontario is looking for an experienced Food Service Supervisor to join their team. If you enjoy leading people, keeping operations running smoothly, and maintaining high standards in a fast-paced coffee shop and restaurant environment, this could be a strong fit for you.

In this role, you’ll oversee a team of staff responsible for food preparation and portioning, ensure quality control standards are consistently met, and handle the day-to-day scheduling and coordination that keeps the location operating at its best. It’s a hands-on leadership role that balances people management with operational responsibility.

About the Role: Food Service Supervisor

As a Food Service Supervisor, you’ll be directly responsible for coordinating the activities of 5 to 10 staff members across food prep, portioning, and service. You’ll set work schedules, train new team members, and make sure everything from ingredient estimates to quality checks is handled with care and precision.

This role also requires strong communication skills when addressing customer concerns and working with your team under pressure. Maintaining accurate records of stock, repairs, sales, and wastage is a key part of the job, along with preparing and submitting operational reports. A criminal record check is required as part of the hiring process.

Benefits and Salary

This position offers a wage of $18.00 per hour, with a schedule of 35 to 40 hours per week. Employment terms include flexible hours, with final scheduling to be determined based on operational needs.

Responsibilities

As a Food Service Supervisor at Tim Hortons, your day-to-day responsibilities span team coordination, quality assurance, and operational management. These duties are essential to delivering consistent service and keeping the location running efficiently during every shift.

• Establish methods and schedules to meet daily work demands and keep operations on track
• Supervise and co-ordinate the activities of staff involved in food preparation and portioning
• Train staff in job duties, sanitation practices, and safety procedures
• Estimate ingredient and supply quantities required for meal preparation
• Ensure food and service consistently meet quality control standards
• Address customer complaints and concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit operational reports as required
• Supervise the assembly and delivery of food trays and trolleys

Requirements / Skills

The ideal candidate is someone who can lead with confidence, communicate clearly, and adapt quickly in a high-pressure, fast-paced environment. Tim Hortons values team players who are client-focused and bring genuine attention to detail to every shift.

• Education: Secondary (high) school graduation certificate required
• Experience: 1 year to less than 2 years of relevant experience in food service or a supervisory role
• Communication skills: Excellent oral communication is essential for managing staff and handling customer concerns
• Interpersonal skills: Efficient and professional when working with a team of 5 to 10 people
• Flexibility: Ability to adapt to changing schedules and work demands
• Physical capability: Comfortable standing for extended periods and working under tight deadlines
• Security: Must be willing to complete a criminal record check

How to Apply

To apply, use the link below to access the official job posting on Job Bank. Make sure your resume is up to date before submitting your application.

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