Food Service Supervisor – Tim Hortons – Athabasca (Athabasca, AB), AB

If you’ve got a knack for keeping a team on track and take pride in delivering quality food and service, Tim Hortons in Athabasca, Alberta is looking for a Food Service Supervisor to join their crew. With three vacancies available and shifts spanning mornings, days, evenings, and weekends, there’s flexibility built into this full-time, permanent role.

This position puts you at the centre of daily operations — from coordinating kitchen staff and maintaining quality control standards to handling scheduling and keeping records accurate.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons Athabasca, you’ll be responsible for overseeing the staff who prepare and portion food, making sure everything runs smoothly from open to close. You’ll train new team members, estimate ingredient needs, and step in to address any customer concerns that come up during a shift.

Keeping things safe, sanitary, and up to standard is a core part of this job. You’ll work closely with your team to uphold food safety and quality protocols, maintain accurate records of stock and wastage, and help set the tone for a productive work environment. This is an on-site position — all work is completed at the physical location.

Benefits and Salary

This role offers a wage of $18.50 to $19.50 per hour (to be negotiated), at 30 hours per week. Employees also receive a solid benefits package that includes a dental plan, disability benefits, and a health care plan. Tim Hortons Athabasca also participates in a range of government and community programs supporting persons with disabilities, newcomers and refugees, youth, Veterans, Indigenous people, mature workers, and visible minorities.

Responsibilities

Day to day, you’ll be leading a team of food prep and service staff, making sure they have the direction, tools, and know-how to do their jobs well. These responsibilities span everything from scheduling and training to quality assurance and customer relations — all of which are essential to keeping a busy Tim Hortons location running at its best.

• Supervise and coordinate the activities of staff who prepare and portion food
• Train staff in job duties, sanitation practices, and safety procedures
• Estimate ingredients and supplies required for meal preparation to avoid shortages or waste
• Ensure food and service meet quality control standards throughout every shift
• Address customer complaints or concerns in a professional and timely manner
• Maintain accurate records of stock, repairs, sales, and wastage
• Establish work schedules to ensure adequate coverage across all shifts

Requirements / Skills

The right candidate for this role is someone who has already gained some real-world experience in food service and is ready to take the next step into a leadership position. Tim Hortons values reliability, strong communication, and a genuine commitment to team success and customer satisfaction.

• Experience: 1 year to less than 2 years of relevant food service experience
• Education: No formal degree, certificate, or diploma required
• Language: Proficiency in English is required
• Availability: Must be available for morning, day, evening, and weekend shifts
• Work authorization: Must be legally eligible to work in Canada (Canadian citizen, permanent resident, or valid work permit holder)

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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