Shift Manager – Tim Hortons – Drummondville (Groupe Monthi 2018), QC

A Shift Manager – Fast Food Restaurant position is now open at Tim Hortons in Drummondville, QC. This is a permanent, full-time role with consistent hours and a set hourly wage, making it a solid option for anyone with supervisory experience in the quick-service restaurant industry.

As a Shift Manager, you’ll be responsible for keeping daily operations running smoothly during your shift — from overseeing staff and maintaining service standards to ensuring the team delivers the quality and speed Tim Hortons guests expect. If you thrive in a fast-paced environment and have a knack for leading a team, this role is worth a close look.

About the Role: Shift Manager – Fast Food Restaurant

In this position, you’ll take the lead during your assigned shift, coordinating crew members and making sure food service operations stay on track from open to close. Whether it’s handling a busy morning rush or managing a quieter evening, your ability to keep things organized and your team motivated will be central to the job.

You’ll also play a key role in upholding health and safety standards, maintaining a clean and compliant work environment, and stepping in to resolve any issues that come up on the floor. Strong communication skills and a calm, solutions-focused approach will serve you well in this position.

Benefits and Salary

This full-time position offers a wage of $17.70 per hour at 35 hours per week. The role is permanent, providing long-term stability for the right candidate.

Responsibilities

As a Shift Manager at Tim Hortons, your day-to-day focus will be on coordinating your team, maintaining service quality, and keeping the restaurant running efficiently during your shift. These responsibilities are what keep the guest experience consistent and the operation moving forward.

• Lead and supervise crew members throughout the shift to ensure efficient, high-quality service
• Monitor food preparation and presentation to maintain Tim Hortons’ standards
• Handle customer concerns and resolve issues promptly and professionally
• Ensure compliance with health, safety, and food handling regulations
• Support team training and help onboard new staff members as needed
• Manage inventory and coordinate with team members to keep supplies stocked and organized
• Open or close the restaurant according to established procedures when required

Requirements / Skills

The ideal candidate for this Shift Manager role brings prior experience in food service or quick-service restaurant settings and is comfortable stepping into a leadership position. Tim Hortons values team players who can stay composed under pressure and communicate clearly with both staff and customers.

• Previous experience in a fast food, quick-service, or food service environment
• Leadership or supervisory experience, whether formal or informal, in a team setting
• Strong communication skills in French and/or English (Drummondville is a primarily francophone community)
• Ability to work on site at the Drummondville location — this is not a remote role
• Reliability and punctuality, with the flexibility to work various shifts as needed
• Problem-solving mindset with the ability to make quick decisions during busy periods

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

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