Food Counter Attendant – Tim Hortons – Edmonton (Kingsway Mall), AB
Location: Edmonton, AB | Company: Tim Hortons
The Kingsway Mall location of Tim Hortons in Edmonton, Alberta is looking to bring on a Food Counter Attendant to join their team. Whether you’re just starting out in the workforce or looking to pick up steady hours, this is a role where you can learn solid fundamentals in food service — and no prior experience is required.
Day to day, you’ll be working at the counter, helping guests place their orders, preparing and portioning food items, and keeping things running smoothly during busy morning, daytime, evening, and weekend shifts. It’s a hands-on position in a fast-paced food service environment where reliability and a good attitude go a long way.
About the Role: Food Counter Attendant
As a Food Counter Attendant at this Edmonton Tim Hortons location, you’ll be at the heart of the guest experience — taking orders, serving customers, and helping keep the kitchen and service area stocked and organized. The role covers a range of tasks from food prep to packaging to light cleaning using both manual and electrical tools.
This position suits someone who is comfortable working across different shifts, including mornings, days, evenings, and weekends. The location actively participates in programs that support newcomers, youth, Indigenous people, veterans, persons with disabilities, mature workers, and visible minorities — reflecting a commitment to an inclusive and welcoming workplace.
Benefits and Salary
This position offers a pay rate of $16.65 to $17.65 per hour (to be negotiated), with approximately 30 hours per week. Employees are eligible for a dental plan, disability benefits, and a health care plan. The location also provides on-the-job training, including mentorship and coaching opportunities tailored for youth and newer workers.
Job Details
📌 Job Type: Part-Time
🏢 Company: Tim Hortons
📍 Location: K575 109 St & Kingsway Ave, Edmonton, AB T5G 3A6
🗓️ Date Posted: August 28, 2026
⏱️ Schedule: Day, Morning, Evening, Weekend
💰 Pay: $16.65 – $17.65/hour (to be negotiated) | ~30 hours/week
Responsibilities
Working as a Food Counter Attendant means wearing a few different hats throughout each shift. From prepping food items and serving guests to stocking refrigerators and packaging take-out orders, your work directly impacts how smoothly the location runs and how guests experience the brand.
- Take customer orders at the counter and provide friendly, efficient service
- Prepare, heat, and finish simple food items according to Tim Hortons standards
- Portion and wrap foods for service and take-out
- Package take-out food accurately and efficiently
- Stock refrigerators and salad bars to keep the service area well-supplied
- Keep records of the quantities of food used
- Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs
- Serve customers at counters or buffet tables with a positive attitude
Requirements / Skills
Tim Hortons at Kingsway Mall is open to candidates from all backgrounds and experience levels — including those with no prior food service experience. What matters most is a willingness to learn, a reliable work ethic, and the ability to contribute to a team-oriented environment.
- No formal education required — no degree, certificate, or diploma needed
- No prior experience required — full on-the-job training is provided
- Availability for varied shifts including mornings, days, evenings, and weekends
- Customer service mindset — comfortable interacting with guests at a counter
- Physical stamina to stand for extended periods and handle food preparation tasks
- Attention to detail when portioning, packaging, and tracking food quantities
How to Apply
To apply for this Food Counter Attendant position at Tim Hortons Kingsway Mall, use the link below to access the official job posting. Make sure your resume is up to date before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Edmonton (Kingsway Mall) is perfect for candidates who excel in customer service, food preparation, and teamwork. On your resume, emphasize any experience with food handling, order-taking, or counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, hospitality, or food service, make sure to highlight specific responsibilities and achievements that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food counter attendant, customer service, and food preparation that appear in the posting. Quantify your achievements where possible (e.g., “served 80+ customers per shift” or “maintained accurate food portioning for a team of 10”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a great fit for this role in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, menu offerings, and community commitments beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability and customer service skills. Common questions may include scenarios about handling a busy rush, working as part of a team, and staying organized under pressure. Dress neatly for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, shift scheduling, and training. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.