Food Counter Attendant – Tim Hortons – Westlock, AB
Location: Calgary, AB | Company: Tim Hortons
Westlock’s Tim Hortons location on 100 Street is looking for Food Counter Attendants to join their busy team. With 10 vacancies available and a permanent, full-time schedule starting as soon as possible, this is a solid opportunity to land stable work in Westlock, Alberta with one of Canada’s most recognizable quick-service restaurant brands.
From taking customer orders and prepping food items to keeping the kitchen clean and stocked, this role covers the full range of day-to-day operations at a fast-paced counter. Whether you’re new to the food service industry or looking to build on previous experience, this position offers flexible scheduling across early mornings, days, evenings, and nights.
About the Role: Food Counter Attendant
As a Food Counter Attendant at Tim Hortons in Westlock, you’ll be responsible for keeping the front and back of house running smoothly. That means preparing and heating simple food items, packaging take-out orders, portioning and wrapping foods, and using equipment like grills, food dispensers, and electronic cash registers. You’ll interact directly with guests while also supporting kitchen operations behind the scenes.
Maintaining a clean and sanitized workspace is a key part of this role. You’ll be expected to follow proper food safety procedures, handle and store cleaning products responsibly, and assist with receiving and storing incoming supplies. Weight handling of up to 23 kg (50 lbs) is required, so physical readiness is important for day-to-day tasks.
Benefits and Salary
This full-time, permanent position pays $15.50 per hour for 30 to 40 hours per week. Scheduling options include early morning, morning, day, evening, night, and flexible hours, making it a workable fit for a variety of lifestyles. The position is based on site at the Westlock location — there is no remote work option.
Job Details
📌 Job Type: Permanent, Full-Time
🏢 Company: Tim Hortons
📍 Location: 11307-100 Street, Westlock, AB T7P 2R8
🆔 Requisition ID: #3686420
🗓️ Date Posted: October 1, 2026
⏱️ Schedule: Early morning, Morning, Day, Evening, Night, Flexible hours
💰 Pay: $15.50/hour (30–40 hours per week)
Responsibilities
Working at a Tim Hortons counter means staying on your feet and keeping things moving.
- Take customers’ orders accurately and efficiently at the counter
- Prepare, heat, and finish simple food items for service
- Package take-out food and portion and wrap foods for customers
- Operate dishwashers to wash dishes, glassware, and flatware; sanitize and wash items by hand as needed
- Scour pots and pans and clear and clean tables, trays, and chairs
- Keep records of the quantities of food used
- Clean and sanitize the kitchen including work surfaces, cupboards, storage areas, appliances, and equipment
- Handle and store cleaning products safely and properly
- Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas
- Remove kitchen garbage and trash and sweep, mop, wash, and polish floors
- Operate equipment including electronic cash registers, food dispensers, and grills
Requirements / Skills
Tim Hortons is looking for candidates who are reliable, physically capable, and ready to learn. You don’t need years of experience to apply — the posting lists experience as an asset, not a requirement.
- Education: Secondary (high) school graduation certificate or equivalent experience
- Language: English is required for day-to-day communication
- Experience: Experience in a food service or counter role is considered an asset but is not mandatory
- Physical ability: Must be able to handle weights of up to 23 kg (50 lbs)
- Work eligibility: Must be a Canadian citizen, permanent resident, or temporary resident with a valid work permit
- Availability: Flexibility to work various shifts including early mornings, evenings, and nights is an advantage
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application through Job Bank.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Counter Attendant role at Tim Hortons in Westlock is perfect for candidates who excel in customer service, food preparation, and kitchen sanitation. On your resume, emphasize any experience with cash handling, food handling, or cleaning procedures, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in food service, retail, or hospitality, make sure to highlight specific responsibilities that align with counter and kitchen work.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food counter attendant, cash register, and kitchen sanitation that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained a clean and sanitized kitchen during peak hours”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a good fit for this position in Westlock. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘s values, menu, and commitment to the community beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a busy rush, working as part of a team, or managing cleanliness under pressure. Dress neatly for a quick-service restaurant environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, shift structure, and training. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
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