Director, Store Infrastructure Delivery – Canadian Tire – Toronto, ON

Canadian Tire Corporation is seeking a seasoned technology and infrastructure leader to take the helm as Director, Store Infrastructure Delivery in Toronto, Ontario. This is a senior executive role at one of Canada’s most recognized retail organizations, accountable for driving end-to-end infrastructure modernization across a massive national retail network. If you have a track record of delivering complex, multi-million-dollar programs on time and on budget, this is the kind of challenge worth leaning into.

In this role, you’ll serve as the single point of accountability for store infrastructure delivery — from program initiation right through to deployment, stabilization, and handoff to support. You’ll orchestrate cross-functional teams, manage dependencies across technology and operations, and keep business stakeholders, dealers, and executives aligned every step of the way. The scope is national, the stakes are real, and the impact directly touches how Canadian Tire stores operate.

About the Role: Director, Store Infrastructure Delivery

This position is responsible for the centralized leadership and delivery oversight of complex, multi-workstream infrastructure programs that affect stores, dealers, field operations, infrastructure teams, vendors, and business stakeholders across the enterprise. The Director manages deployment sequencing, operational readiness, risk mitigation, and stakeholder communications to ensure programs are delivered in a coordinated, predictable, and low-disruption manner. You’ll also be building and leading a high-performing delivery organization — developing delivery managers, program managers, and technical oversight resources to raise the bar across the board.

Collaboration is central to success here. You’ll bring together infrastructure, network, hardware, operations, application, and vendor teams to execute programs on schedule with minimal business disruption. You’ll establish delivery standards, governance frameworks, and continuous improvement practices that make infrastructure modernization repeatable and low-risk. This is a role for someone who thrives on accountability, proactive risk management, and building cultures of execution excellence.

Benefits and Salary

Canadian Tire offers a broadband salary range of $98,000 – $163,000, with a typical hiring range of $98,000 to $140,000 depending on experience, internal equity, and market benchmarks. In addition to competitive compensation, the role comes with comprehensive benefits and retirement programs, performance incentives, continuing education programs, career growth opportunities, and product discounts. Eligible employees also benefit from mental health support of $5,000 per year, Canadian Tire Profit Sharing, and an enhanced flex benefits program designed to support overall well-being.

Responsibilities

The Director, Store Infrastructure Delivery is a hands-on executive leader responsible for keeping complex programs on track across a large and dynamic retail network. From orchestrating cross-functional teams to maintaining executive visibility, the day-to-day work demands both strategic oversight and a deep operational focus. Here’s what you’ll own in this role:

• Own end-to-end delivery for store infrastructure programs from initiation through deployment, stabilization, and handoff to support teams
• Manage change and dependencies by coordinating complex technology changes, release sequencing, infrastructure dependencies, and risk mitigation across multiple concurrent initiatives
• Lead store deployment readiness including rollout planning, cutover execution, migration activities, operational readiness assessments, communications, and hypercare support
• Orchestrate cross-functional teams across infrastructure, network, hardware, operations, application, and vendor groups to ensure on-time delivery with minimal business disruption
• Provide executive and dealer visibility by serving as the single accountable leader for program status, risks, decisions, escalations, and stakeholder communications
• Establish delivery standards and governance frameworks to enable predictable, repeatable, and low-risk infrastructure modernization across the store network
• Build and lead a high-performing Store Infrastructure Delivery organization, including developing delivery managers, program managers, and technical oversight resources
• Drive a culture of accountability, proactive risk management, and execution excellence across all delivery teams

Requirements / Skills

This is a senior leadership role that calls for a candidate with deep experience in large-scale technology and infrastructure programs. Canadian Tire is looking for someone who combines strong technical understanding with exceptional stakeholder management and organizational leadership — someone who can lead from the front while building capable teams behind them.

• 10+ years of experience leading large-scale technology, infrastructure, retail, or business transformation programs
• Bachelor’s degree in Business, Technology, Engineering, or a related discipline
• Proven track record delivering complex, multi-million-dollar portfolios involving hardware, infrastructure, software, vendor, and operational change
• Cross-functional leadership with demonstrated ability to influence executives across technology, operations, vendors, and business functions
• Deep knowledge of project governance, risk management, deployment planning, change management, and operational readiness
• Retail deployment experience including large-scale lifecycle upgrades or infrastructure modernization initiatives
• Strong financial acumen with experience managing budgets, business cases, vendor contracts, and portfolio investments
• Exceptional communication skills including executive presentations and stakeholder management across complex organizations
• Ability to drive organizational change and establish new operating models and governance structures

How to Apply

To apply, submit your application through the official Canadian Tire job posting using the link below. Make sure your resume is up to date and tailored to reflect your experience with large-scale infrastructure and technology program delivery.

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