Business Development Representative – DHL – Mississauga, ON

DHL Express — the world’s #1 express delivery and logistics company — is looking for a driven Business Development Representative to join their team in Mississauga, Ontario. If you thrive in a B2B sales environment, love connecting with new clients, and want to build a career with a global brand operating in over 220 countries, this role is worth your attention.

This position blends inside sales prospecting with account management. You’ll use DHL’s CRM tools to qualify leads across Canada — no industry limits — and gradually take ownership of small-to-medium business accounts. The earning potential is real, with an uncapped commission structure and an OTE ranging from $60,000 to $100,000.

About the Role: Business Development Representative

In the early stages, your focus will be on outbound prospecting — reaching potential clients via phone, email, and online platforms to introduce DHL Express services. You’ll act as the primary point of contact for your accounts, handling queries and coordinating with internal departments to move leads forward. Regular check-ins with your supervisor will give you consistent feedback and direction as you build your pipeline.

As you grow into the role, you’ll take on account reactivation and onboarding for small-sized business clients. You’ll identify where DHL services can add more value to those accounts and collaborate with different sales channels to drive revenue. This is a role that rewards self-starters who know how to manage their time and push through challenges with a positive attitude.

Benefits and Salary

DHL offers a lucrative uncapped performance-based commission structure with an on-target earnings (OTE) range of $60,000 to $100,000. Beyond the earning potential, the company invests meaningfully in its people. You’ll receive a comprehensive benefits package including dental, medical, and RRSP contributions, plus access to an Employee & Family Assistance Program and employee discounts. The position comes with 3 weeks of annual vacation and personal days, a hybrid work environment combining in-office and work-from-home days, and formal training programs including the Certified International Specialist designation and a “Sell Like Never Before” sales program. One-on-one coaching and an Individual Development Plan round out DHL’s commitment to your professional growth.

Responsibilities

This role covers both the hunt and the nurture sides of B2B sales. Day to day, you’ll be prospecting new clients, managing existing accounts, and working cross-functionally to keep things moving. Here’s what the work looks like in practice:

• Prospect and qualify leads across Canada via telephone, email, and online platforms using DHL’s CRM system
• Promote DHL Express services to new and existing clients with no restrictions on industry verticals
• Act as the primary point of contact for clients, resolving queries and issues in a timely and professional manner
• Coordinate with internal departments on lead initiatives and sales campaigns
• Re-activate, onboard, and manage small-sized business accounts that use DHL Express services on a recurring basis
• Identify growth opportunities within existing accounts and collaborate with various sales channels to increase service frequency
• Utilize commercial tools to maximize revenue growth and track pipeline effectively
• Work closely with your supervisor through regular feedback sessions to sharpen your sales approach

Requirements / Skills

DHL is looking for candidates who are genuinely motivated to succeed in a fast-paced sales environment. The ideal fit is someone with strong communication instincts, a resilient mindset, and a hunger to exceed targets. Here’s what they’re looking for:

• College or university degree, or 1–2 years of prior sales experience in a relevant role
• CRM experience — prior use of a Customer Relationship Management tool is preferred
• Proficiency with Microsoft Office tools including Excel, Word, and Outlook
• Outstanding phone presence with the ability to build rapport quickly with prospective clients
• Self-motivation and drive to plan, execute, and consistently generate new business
• Resilience and a positive attitude — the ability to stay focused and persevere through challenges
• Time management skills and the ability to handle multiple tasks strategically in a high-volume environment
• Bilingual in French or Mandarin, or geographic mobility, is considered a strong asset

How to Apply

To apply, visit the official DHL job posting using the link below. Make sure your resume is up to date and tailored to your sales experience before submitting.

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