Business Development Representative – DHL Express – Mississauga, ON

DHL Express — one of the most recognized logistics companies on the planet — is looking for a Business Development Representative to join their team in Mississauga, Ontario. If you’re someone who thrives on building relationships, hitting targets, and growing alongside a global organization operating in over 220 countries, this role deserves a serious look.

This is a Canada-wide B2B sales role with no industry limits — meaning your prospecting territory is as broad as your ambition. You’ll work with a hybrid schedule (in-office and work from home), supported by a lucrative uncapped commission structure and a team that genuinely invests in your development from day one.

About the Role: Business Development Representative

As a Business Development Representative at DHL Express, you’ll be responsible for qualifying and engaging prospects through telephone, email, and online platforms. You’ll promote DHL Express shipping and logistics services to both new and existing clients, acting as a reliable point of contact who ensures queries and concerns are handled with care. You’ll coordinate across departments on lead initiatives and receive regular coaching from your supervisor.

As you grow into the role, you’ll take on the management of small-sized business accounts — particularly companies using DHL Express services three to six times per year — and identify opportunities to expand their usage. Strong pipeline management, collaboration across sales channels, and use of commercial tools to drive revenue growth will all be central to your success.

Benefits and Salary

DHL Express offers a comprehensive benefits package that includes dental, medical, RRSP, and more. Employees enjoy three weeks of annual vacation plus personal days, an Employee & Family Assistance Program, and perks and discounts. The role includes a lucrative uncapped performance-based commission structure with an on-target earnings (OTE) range of $60,000 to $100,000. Additional investment includes professional development through 1:1 coaching, an Individual Development Plan, a “Certified International Specialist” training program, and a “Sell Like Never Before” sales skills program.

Responsibilities

Day-to-day, you’ll be engaging prospects and clients across Canada through multiple channels, managing your pipeline strategically, and working as a trusted point of contact for businesses using DHL Express logistics services. These responsibilities are designed to set you up for a strong foundation in B2B sales while offering room to grow into account management.

• Qualify prospects via telephone, email, and online platforms as part of Canada-wide B2B outreach with no industry restrictions
• Promote DHL Express services to new and existing clients, building rapport and communicating value clearly
• Act as the primary point of contact for clients, ensuring all queries and issues are handled promptly and professionally
• Coordinate with internal departments on lead initiatives to ensure seamless follow-through
• Re-activate and onboard small-sized business accounts and manage ongoing client relationships
• Identify growth opportunities for increased service usage and collaborate with various sales channels to act on them
• Manage your sales pipeline using DHL’s commercial tools to maximize revenue growth and onboard new business accounts
• Participate in regular coaching sessions with your supervisor to refine your approach and develop professionally

Requirements / Skills

DHL Express is looking for a self-motivated individual with a genuine drive to succeed in sales. The ideal candidate brings a combination of communication skills, resilience, and a customer-first mindset — someone who’s comfortable working independently while also contributing to a collaborative team environment.

• College or University degree, or 1–2 years of prior sales experience in a related field
• Experience with a CRM tool such as Salesforce or similar platform is preferred
• Proficiency in Microsoft Office for day-to-day communications and reporting
• Outstanding phone presence with the ability to quickly build rapport with prospective clients
• Self-motivated and target-driven, with the ability to plan and execute on sales generation activities independently
• Time management and resilience — ability to work in a fast-paced environment with a positive, persevering attitude
• Bilingualism in French or Mandarin, or geographic mobility across Canada, is considered an asset

How to Apply

To apply, use the link below to access the official DHL Express job posting and submit your application. Make sure your resume is up to date and reflects any relevant sales or customer-facing experience before you hit submit.

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