Assistant Team Leader – Dollarama – L’Ancienne-Lorette, QC
Location: Montreal, QC | Company: Dollarama
Based in L’Ancienne-Lorette, Quebec, Dollarama is looking for an Assistant Team Leader to support store operations and help lead a frontline retail team. This is a hands-on supervisory role suited to someone who thrives in a fast-paced, high-volume environment and is ready to take on more responsibility while working alongside an engaged management team.
With both full-time and part-time positions available, this role offers the flexibility to match a variety of schedules — including days, evenings, and weekends. You’ll play a key part in keeping the store running smoothly, from stocking shelves and managing shipments to supporting your team and delivering strong customer service.
About the Role: Assistant Team Leader
As an Assistant Team Leader at Dollarama, you’ll work closely with the store management team to coordinate daily operations. Your responsibilities will span everything from cash management and store opening and closing duties to participating in employee training and ensuring the store meets presentation and safety standards.
This role requires someone who can balance multiple priorities, communicate effectively with both colleagues and customers, and step into a manager-on-duty capacity when needed. A commitment to store cleanliness, compliance, and teamwork is essential to succeeding in this position.
Benefits and Salary
Dollarama offers a starting wage of $18.44/hour for this position, with salary varying based on experience. Employees enjoy weekly pay, paid vacation and Birthday Leave, a Retirement Plan, and genuine opportunities for career growth within the company. Dollarama is known for valuing its employees and offering a structured path for those looking to advance in retail management.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: L’Ancienne-Lorette, Quebec, G2E 3C8
💰 Pay: Starting at $18.44/hour
⏱️ Schedule: Day, evening, and weekend shifts
Responsibilities
In this role, you’ll be actively involved in both the operational and people-management sides of running a Dollarama store. From handling daily shipments to supporting team members on the floor, your work keeps the store functioning at its best every single day.
- Assist the management team in overseeing store operations and staff coordination
- Box and unbox daily shipments efficiently to maintain inventory flow
- Stock products on shelves daily in compliance with Dollarama’s presentation standards
- Provide customer service and resolve customer issues in a professional and timely manner
- Ensure compliance with store safety and cleanliness standards
- Conduct manager-on-duty tasks including managing daily breaks and recording attendance
- Perform cash management along with store opening and closing duties as required
- Participate in employee training to support new and existing team members
Requirements / Skills
The ideal candidate for this Assistant Team Leader position brings a blend of retail experience and supervisory skills, with the ability to lead by example in a dynamic environment. Dollarama values individuals who are organized, customer-focused, and adaptable to shifting priorities throughout the day.
- Approximately one (1) year of relevant experience in the retail industry
- Approximately one (1) year in a supervisory or leadership role
- Flexible availability including day, evening, and weekend shifts
- Strong organizational skills with the ability to manage priorities efficiently
- Excellent communication and interpersonal skills to work well with staff and customers
- Proven leadership and teamwork abilities in a fast-paced setting
- Customer service orientation with the ability to resolve issues calmly and effectively
How to Apply
To apply, visit the official Dollarama job posting using the link below. Have your resume ready and be prepared to complete the application through the AppyHere mobile platform.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in L’Ancienne-Lorette is perfect for candidates who excel in retail supervision, team coordination, and customer service. On your resume, emphasize any experience with store operations, staff scheduling, or training, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail management or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervision, cash management, and team leadership that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “trained 5+ new employees on store procedures”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in L’Ancienne-Lorette. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store format, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about handling difficult customers, managing competing priorities, and supporting team members under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.