Assistant Team Leader – Dollarama – Québec, QC

Dollarama is looking for an Assistant Team Leader to join its team in Québec, QC. This is a hands-on supervisory role within one of Canada’s most recognized retail chains, offering both full-time and part-time schedules for candidates who are ready to step up and take on leadership responsibilities on the shop floor.

In this position, you’ll work alongside the store’s management team to keep daily operations running smoothly — from stocking shelves and handling shipments to supporting staff, managing cash, and making sure customers leave satisfied. If you have a background in retail and some supervisory experience under your belt, this could be your next move.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama in Québec, you’ll play a key part in the day-to-day management of the store. Your duties will span both operational tasks — like receiving and stocking daily shipments in line with presentation standards — and leadership responsibilities such as overseeing breaks, tracking attendance, and participating in employee training.

You’ll also serve as a manager on duty when needed, handling store opening and closing procedures, cash management, and ensuring that the store maintains its safety and cleanliness standards at all times. Strong communication, a customer-first mindset, and the ability to juggle multiple priorities in a busy retail environment are all essential to succeeding in this role.

Benefits and Salary

This position starts at $18.44 per hour, with pay distributed on a weekly basis. Dollarama also offers paid vacation and Birthday Leave, a Retirement Plan, and real opportunities for career growth within the company.

Responsibilities

The Assistant Team Leader role at Dollarama covers a wide range of daily tasks that blend retail operations with frontline leadership. You’ll be expected to keep the store organized and running efficiently while supporting both customers and colleagues throughout each shift.

• Assist the management team in overseeing store operations and staff
• Box and unbox daily shipments as part of the store’s receiving process
• Stock daily products on shelves in compliance with presentation standards
• Deliver strong customer service and resolve customer issues as they arise
• Uphold store safety and cleanliness standards at all times
• Conduct manager-on-duty tasks, including ensuring breaks are taken and attendance is entered
• Perform cash management, store opening, and closing duties as required
• Participate in the employee training process to help develop team members

Requirements / Skills

Dollarama is looking for someone who brings retail experience and supervisory confidence to this role. The ideal candidate is organized, communicates clearly, and thrives in a fast-paced, high-volume environment where priorities can shift quickly.

• Approximately one year of relevant experience in the retail industry
• Approximately one year in a supervisory role
• Flexible availability required, including day, evening, and weekend shifts
• Strong organizational skills with the ability to manage time and priorities effectively
• Excellent communication and interpersonal abilities
• Leadership and teamwork skills with the ability to multitask in a dynamic environment
• Customer service orientation — putting the customer experience first

How to Apply

To apply, use the official link below to access Dollarama’s application form for this position. Make sure your resume is up to date before submitting your application.

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