Area Manager II – Amazon – Bolton, ON

Amazon’s fulfillment network is one of the most complex logistics operations in the world, and at the heart of it are the Area Managers who keep things running. At the YYZ7 fulfillment centre in Bolton, Ontario, Amazon is hiring an Area Manager II to lead a team of up to 80 associates and drive meaningful operational improvements across a fast-paced warehouse environment.

This is a hands-on leadership role where you’ll be responsible for your team’s safety, quality, productivity, and attendance on shift while also thinking strategically about department-level goals. You’ll partner cross-functionally with HR, Safety, Engineering, Loss Prevention, and Quality Assurance to solve problems, implement scalable process improvements, and ultimately ensure that millions of customer orders are delivered on time to the right place.

About the Role: Area Manager II

As an Area Manager II, you’ll lead daily operations within Amazon’s three-part fulfillment workflow: first mile (product storage and order readiness), middle mile (order transportation to your area), and last mile (delivery to the customer’s door). You’ll conduct planning sessions with your team, coach associates through operational challenges, and develop their leadership capabilities along the way.

A big part of this role involves data-driven decision-making. You’ll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department goals, and balance competing priorities — all while keeping safety and customer experience at the forefront. The physical demands of the role are real as well: you’ll be on your feet for up to 12 hours per shift, working in a variable-temperature environment that may include outdoor loading areas.

Benefits and Salary

The base salary for this Area Manager II role ranges from $75,000 to $105,000 CAD annually, with final compensation based on experience, qualifications, and location. As a total compensation company, Amazon’s package may also include sign-on payments and Restricted Stock Units (RSUs). Benefits include health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and access to other health and well-being resources.

Responsibilities

As an Area Manager II at the Bolton fulfillment centre, your day-to-day will be a mix of frontline leadership and strategic planning. You’ll be accountable for your department’s results, which means keeping a close eye on safety metrics, productivity targets, and customer delivery commitments while developing the people around you.

• Support, mentor, and motivate your hourly workforce to achieve performance goals and maintain high engagement
• Manage safety, quality, productivity, and customer delivery promises across your department
• Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans that meet business objectives
• Coach associates through operational challenges while building their leadership capabilities
• Diagnose root causes of performance gaps using advanced analytics and data-driven decision-making
• Facilitate alignment meetings with senior leadership on department-level goals and initiatives
• Plan and implement scalable process improvements that could impact 200+ associates across multiple workflows
• Perform physical tasks including lifting up to 49 pounds, standing or walking for up to 12 hours per shift, and navigating variable-temperature environments

Requirements / Skills

Amazon is looking for candidates who combine strong people leadership with an analytical mindset and the resilience to thrive in a high-volume, physically demanding environment. The ideal candidate brings proven experience managing teams, a comfort with data, and a genuine drive to develop the people around them.

• 2+ years of employee and performance management experience — you know how to motivate a team and hold them accountable
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience in lieu of a degree
• Flexible availability including weekends, nights, and holidays is required
• 1+ years of experience with performance metrics, process improvement, or lean techniques (preferred)
• Experience managing large teams of 50+ members is a strong asset
• Lean Six Sigma and/or Kaizen knowledge is preferred
• Background in logistics, distribution, manufacturing, retail, hospitality, healthcare, or a customer-facing environment is an advantage
• Strong communication and interpersonal skills to work effectively across functions and levels of the organization

How to Apply

To apply, use the link below to visit the official Amazon job posting and submit your application. Make sure your resume is up to date and reflects your leadership and operations experience before submitting.

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