Team Leader – Dollarama – Vancouver, BC

Dollarama is looking for a Team Leader to join their Vancouver store on a full-time, permanent basis. As one of Canada’s most recognizable retail chains, Dollarama operates corporately-owned stores from coast to coast, offering customers consistent value across a broad range of merchandise. If you have retail leadership experience and thrive in a high-volume environment, this could be a solid next step in your career.

In this role, you’ll be on the floor every day — supervising store associates, maintaining merchandising standards, and ensuring customers leave satisfied. It’s a hands-on position that blends team management with day-to-day store operations, from opening and closing duties to inventory participation and cash management.

About the Role: Team Leader

As a Team Leader at Dollarama Vancouver, you’ll take on a supervisory role that keeps the store running smoothly. You’ll guide and support store associates, oversee shelf stocking and merchandising, and make sure daily shipments are received and processed efficiently. You’ll also act as manager on duty when needed, handling scheduling of breaks, time and attendance, and customer-facing issues.

Working in a fast-paced, high-volume retail environment, you’ll need to balance multiple priorities while maintaining Dollarama’s standards for store cleanliness, safety, and customer service. You’ll play a role in training new employees and contributing to performance evaluations, making this position an important part of the store’s overall success.

Benefits and Salary

Dollarama offers a competitive package for their Team Leader position, including weekly pay, paid vacation, and birthday leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies based on experience. This is a full-time permanent position (25+ hours per week), providing the stability of consistent hours across day, evening, and weekend shifts.

Responsibilities

As a Team Leader, your day-to-day work covers both people management and store operations. From guiding associates on the floor to handling cash management and visual merchandising, you’ll be a key part of keeping the store running at its best.

• Lead and supervise store associates by providing ongoing guidance, support, and direction throughout each shift
• Manage store merchandising including shelf stocking, product organization, and processing daily incoming shipments
• Ensure excellent customer service standards are consistently met across the entire store
• Perform manager on duty tasks such as coordinating daily breaks and monitoring time and attendance
• Implement visual merchandising standards in line with Dollarama’s company strategy and directives
• Address customer complaints and resolve issues in a prompt and professional manner
• Maintain store safety and cleanliness standards and contribute to their ongoing upkeep
• Handle cash management and perform store opening and closing duties as required
• Participate in inventory processes and assist with employee training and performance evaluations

Requirements / Skills

Dollarama is looking for a candidate who brings real retail leadership experience and is ready to grow within the company. The ideal Team Leader is organized, communicative, and comfortable managing people in a busy store setting.

• Minimum 1 year of retail experience in any capacity within the industry
• Minimum 1 year of team management experience with a proven ability to lead others effectively
• Open availability including day, evening, and weekend shifts as required by store operations
• Strong organizational and time management skills with the ability to prioritize in a dynamic environment
• Leadership and communication skills that support a positive, productive team atmosphere
• Ambition to grow and progress within the Dollarama organization
• Ability to thrive in a fast-paced, high-volume retail environment

How to Apply

To apply, use the official job posting link below. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

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