Assistant Team Leader – Dollarama – Waterdown, ON
The Assistant Team Leader position at Dollarama in Waterdown, Ontario is a permanent role available in both full-time (25+ hours per week) and part-time (less than 25 hours per week) formats, with pay ranging from $18.10 to $18.60. The schedule includes day, evening and weekend shifts, so flexible availability is required.
Day to day, you’ll support the management team in running store operations, handle cash management, open and close the store, stock shelves to presentation standards and assist customers. You’ll also take on manager-on-duty tasks such as tracking attendance and making sure breaks are taken on schedule.
About the Role: Assistant Team Leader
As Assistant Team Leader, you share responsibility for the store’s daily rhythm: receiving shipments, keeping shelves stocked, maintaining safety and cleanliness standards, and stepping into supervisory duties when needed. You’ll also take part in training new employees and resolving customer issues as they come up.
The role calls for leadership and teamwork in a high-volume retail environment. You’ll contribute to compliance with store safety and cleanliness standards and help keep daily operations running smoothly alongside the rest of the management team.
Benefits and Salary
Pay for this position ranges from $18.10 to $18.60 per hour, with the rate varying according to experience. Dollarama offers weekly pay, paid vacation and Birthday Leave, a Retirement Plan and opportunities for career growth.
Job Details
📌 Job Type: Full-Time or Part-Time (permanent)
🏢 Company: Dollarama
📍 Location: Waterdown, Ontario, L0R 2H2
💰 Pay: $18.10–$18.60 per hour
⏱️ Schedule: Day, evening and weekend shifts; flexible availability required
Responsibilities
The Assistant Team Leader supports store management across both operations and customer-facing tasks. Duties range from receiving and stocking shipments to supervising daily routines and handling cash, and the posting notes that these responsibilities apply as needed throughout the shift.
- Support store management by assisting the management team in managing store operations and staff
- Process shipments by boxing and unboxing daily deliveries and stocking products on shelves in compliance with presentation standards
- Serve customers by providing good customer service and resolving customer issues
- Uphold store standards by contributing to compliance with safety and cleanliness requirements
- Perform manager-on-duty tasks, including confirming daily breaks are taken and entering attendance records
- Handle cash management and carry out store opening and closing duties as needed
- Participate in employee training as part of the onboarding process
Requirements / Skills
The posting asks for approximately one year of retail experience and about one year in a supervisory role. Candidates must have flexible availability across day, evening and weekend shifts and be comfortable working in a dynamic, fast-paced, high-volume environment.
- Retail experience: approximately one (1) year of relevant experience in the retail industry
- Supervisory experience: approximately one (1) year in a supervisory role
- Flexible availability: day, evening and weekend shifts required
- Organizational skills: ability to efficiently organize time and manage priorities
- Communication: excellent communication and interpersonal abilities
- Leadership and teamwork: demonstrated leadership and teamwork skills
- Multitasking: ability to multitask, prioritize and work in a dynamic, fast-paced and high-volume environment
- Customer service oriented
How to Apply
To apply, use the official Dollarama link below, which opens the AppyHere mobile application where you can submit your application directly. Have your resume ready and make sure your stated availability reflects your flexibility for day, evening and weekend shifts.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Assistant Team Leader role at Dollarama in Waterdown is a permanent retail supervisory position paying $18.10–$18.60 per hour, in full-time or part-time hours. A resume for this role should put supervisory experience front and centre, since the posting treats it as a distinct requirement alongside retail experience, and should clearly show flexible availability for day, evening and weekend shifts, as the posting marks all three as required.
Resume & Application Tips: The posting lists both retail and supervisory experience separately, so list each with its own entry rather than combining them. Use the posting’s own terms: cash management, store opening and closing, manager-on-duty tasks and presentation standards are specific enough to reproduce on your resume if they match your background. If you have measurable results from a past supervisory role, for example reducing shrinkage by a stated percentage or training a specific number of new hires, include one in a dedicated line to give the reviewer a concrete reference point.
Interview Preparation: Prepare a real example of a time you handled a staffing or scheduling issue without direct management support, since manager-on-duty responsibilities are listed as a core part of the role. Be ready to speak to how you’ve handled a customer complaint and how you’ve kept a team on track during a busy shift. The posting does not state the typical weekly hours for the part-time option, so it’s worth asking what a standard week looks like depending on which employment type you’re offered.
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