Supervisor, Letter Carrier or Plant Operations – Canada Post – Toronto, ON

Canada Post is looking for seven motivated individuals to step into a Supervisor, Letter Carrier or Plant Operations role based in Toronto, ON, with work spanning various locations across the Greater Toronto Area. This is a Term position with the possibility of extension and/or permanency, making it a genuine pathway into a long-term career with one of Canada’s most recognized public institutions.

This supervisory role puts you at the heart of mail processing operations, where your ability to lead a team, manage shifting priorities, and maintain health and safety standards will directly impact service delivery across the GTA. If you thrive in a dynamic, fast-paced logistics environment and have experience guiding teams through varying shift schedules, this posting is worth your attention.

About the Role: Supervisor, Letter Carrier or Plant Operations

As a Supervisor on a relief basis, you’ll be accountable for the safe and efficient management of mail processing operations within your assigned area. Your primary focus will be ensuring that plant operating targets, service standards, and production goals are consistently met during your assigned shift. This means balancing staffing levels, monitoring workloads in real time, and making sound operational decisions that ripple across the entire facility.

This role also carries significant people leadership responsibilities. You’ll be coaching and directing employees, administering HR processes, managing attendance and performance, and working closely with Labour Relations on collective agreement matters. A commitment to workplace safety, equity, and respectful conduct is central to how Canada Post expects its supervisors to lead.

Benefits and Salary

This position offers a starting wage of $35.03 per hour at 40 hours per week across varying shifts and rotation schedules. Canada Post offers a comprehensive employment package as a federal Crown corporation, including benefits associated with a unionized public sector workplace. The term nature of this role comes with the explicit potential for extension and permanent placement, giving candidates a meaningful opportunity to establish a lasting career.

Responsibilities

As a Plant or Letter Carrier Operations Supervisor, your day-to-day work spans operational planning, workforce management, safety oversight, and administrative reporting. Each shift demands both strategic thinking and on-the-ground responsiveness, as you coordinate people and processes to keep mail moving on time.

• Develop and execute daily, weekly, and monthly operational plans to meet processing targets, service commitments, and staffing requirements
• Monitor staffing and workload continuously throughout each shift, making real-time adjustments that account for plant-wide impact
• Promote workplace health and safety by coaching employees on safe practices, conducting inspections, investigating incidents, and following up on unsafe conditions
• Oversee return-to-work and accommodation programs for employees unable to perform their full range of duties, including participation in case review committees
• Lead and coach employees by providing guidance and direction, fostering a respectful and productive workplace environment
• Administer HR processes including staffing, performance management, disability management, attendance management, and first-level grievance handling
• Evaluate operational methods and recommend process improvements to optimize efficiency, implementing approved changes and communicating with support groups
• Analyze productivity reports daily to identify trends and issues, sharing findings and key indicator results with the team
• Communicate shift-to-shift by briefing incoming and outgoing supervisors on key activities and anomalies from each shift
• Respond promptly to equipment failures, adjust workflows to meet deadlines, and prepare reports for Production Control and Reporting
• Maintain accurate timekeeping and leave records to ensure employees receive correct and timely pay, resolving data discrepancies as needed

Requirements / Skills

Canada Post is seeking candidates who bring both supervisory experience and the ability to operate effectively in a unionized, shift-based environment. The ideal candidate is organized, people-focused, and comfortable making decisions under pressure while keeping service quality and safety front of mind.

• High School diploma or provincial equivalent (GED); equivalent experience may be considered in lieu
• Minimum 1 year of team management experience, OR a minimum of 2 years working within a unionized environment
• Working knowledge of Microsoft Office, including an understanding of the core features of each application
• Post-secondary degree or diploma is considered an asset
• Strong communication skills to liaise effectively with employees, Labour Relations, union representatives, and cross-functional support teams
• Language requirement: English Essential

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant supervisory or unionized workplace experience before submitting.

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