Shift Manager (Fast Food) – Tim Hortons – Maskinongé, QC
Location: Montreal, QC | Company: Tim Hortons
Located along Autoroute 40 in Maskinongé, QC, this Tim Hortons location is hiring a Shift Manager to help lead daily operations at one of Canada’s most recognized quick-service restaurants. With five vacancies available and a permanent full-time schedule, this is a solid opportunity to step into a leadership role in the fast food industry.
As a Shift Manager at Tim Hortons, you’ll be responsible for keeping things running smoothly during your shift — from overseeing the team to ensuring guests leave satisfied. This is a hands-on role that blends people management with day-to-day operational oversight in a fast-paced environment.
About the Role: Shift Manager – Fast Food Restaurant
The Shift Manager plays a central role in keeping the restaurant operating at its best. You’ll be expected to guide and direct team members, maintain food safety and quality standards, and ensure customer service is consistently delivered to a high level. Your leadership on the floor directly affects both team morale and the guest experience.
This position requires flexibility across a variety of shifts, including early mornings, days, evenings, nights, weekends, and overtime. You’ll be expected to model a positive work culture, support staff development, and act as the go-to person when issues arise during your shift.
Benefits and Salary
This position offers a wage of $18.10 per hour for a 40-hour work week. Additional perks include gratuities, free parking on site, and on-site housing options — a particularly attractive benefit for candidates relocating to the Maskinongé area.
Job Details
📌 Job Type: Permanent, Full-Time
🏢 Company: Tim Hortons
📍 Location: KM 163 Autoroute 40, Maskinongé, QC J0K 1N0
🆔 Requisition ID: #3668757
🗓️ Date Posted: September 11, 2026
⏱️ Schedule: Early morning, Morning, Day, Evening, Night, Weekend, Shift, Overtime available
💰 Pay: $18.10/hour — 40 hours per week
Responsibilities
As a Shift Manager at this Tim Hortons location, your day will revolve around leading your team, maintaining operational standards, and ensuring a positive experience for every guest who walks through the door. Strong communication and supervisory skills are essential to carrying out these duties effectively.
- Supervise team members during your shift to ensure smooth and efficient service delivery
- Monitor food preparation and quality to uphold Tim Hortons’ standards for freshness and consistency
- Train and guide new and existing staff on procedures, policies, and customer service expectations
- Resolve customer concerns or complaints promptly and professionally
- Oversee opening and/or closing procedures depending on your assigned shift
- Maintain a clean, safe, and organized work environment in compliance with health and safety regulations
- Support inventory management and ensure supplies are adequately stocked during your shift
Requirements / Skills
The ideal candidate for this Shift Manager role brings prior experience in a fast food or food service environment and is comfortable taking charge during busy periods. Tim Hortons values candidates who are reliable, service-oriented, and capable of leading a team with confidence and professionalism.
- Experience: 1 year to less than 2 years of relevant experience in a food service or supervisory role
- Education: Other trades certificate or diploma, or equivalent experience
- Language: Proficiency in English or French is required
- Availability: Must be flexible to work early mornings, evenings, nights, weekends, and overtime shifts
- Work authorization: Must be a Canadian citizen, permanent resident, or temporary resident with a valid work permit
- Work arrangement: This is a fully on-site position; remote work is not available
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application through Job Bank.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Shift Manager role at Tim Hortons in Maskinongé is perfect for candidates who excel in team leadership, customer service, and fast-paced operations management. On your resume, emphasize any experience with supervising staff in a food service setting, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in quick-service restaurants or food counter supervision, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like shift supervision, food safety, and team training that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 staff during peak hours” or “reduced customer wait times by reorganizing prep station workflow”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a strong fit for a leadership role in Maskinongé. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, menu offerings, and operational culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and customer service skills. Common questions may include scenarios about handling difficult customers, managing staff conflicts, and maintaining food quality under pressure. Dress appropriately for a food service management environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.