Shift Manager – Tim Hortons – Drummondville, QC

Tim Hortons in Drummondville, Quebec is looking for two Shift Managers to join their team. This is a permanent, full-time position with a franchise operator (Groupe Monthi 2018 Inc.), offering steady hours and a leadership role in one of Canada’s most recognized quick-service restaurant chains.

As a Shift Manager, you’ll be responsible for keeping things running smoothly during your shift — from supervising team members to maintaining food safety and quality standards. If you enjoy a fast-paced environment and have a knack for keeping a team motivated, this role could be a great fit.

About the Role: Shift Manager – Fast Food Restaurant

In this position, you’ll take the lead during your assigned shifts at a busy Tim Hortons location in Drummondville. You’ll coordinate staff, oversee daily operations, and make sure guests receive the consistent, quality experience Tim Hortons is known for. This role is on-site and involves working alongside both front-counter and kitchen staff.

You’ll also be expected to uphold health and safety standards, support training of new employees, and handle any operational issues that come up during your shift. Strong communication skills and the ability to stay composed under pressure are key to succeeding in this role.

Benefits and Salary

This position offers a wage of $17.70 per hour at 35 hours per week on a permanent, full-time basis. As part of the Tim Hortons franchise network, employees typically have access to various workplace benefits — specific details can be discussed directly with the employer during the hiring process.

Responsibilities

As a Shift Manager at Tim Hortons, your day-to-day responsibilities will centre on leading your team effectively and ensuring all restaurant operations meet brand standards. From managing staff during service to addressing guest concerns in real time, you’ll play a direct role in the success of each shift.

• Supervise front-counter and kitchen staff throughout your assigned shift
• Coordinate daily restaurant operations to ensure smooth and efficient service
• Maintain food quality and preparation standards in line with Tim Hortons guidelines
• Enforce health, safety, and sanitation protocols at all times
• Train and support new team members as needed
• Handle customer inquiries and resolve any service issues promptly
• Monitor inventory levels and assist with ordering or restocking as required
• Report operational issues or concerns to management

Requirements / Skills

The ideal candidate for this Shift Manager role is someone with prior experience in food service or quick-service restaurants who is comfortable taking on a leadership role. The employer is looking for individuals who are reliable, organized, and capable of keeping a team on track during a busy shift.

• Previous experience in a fast food or quick-service restaurant setting is an asset
• Leadership skills with the ability to direct and motivate a team
• Strong communication in a customer-facing environment
• Ability to work on-site at the Drummondville location as required
• Attention to detail when it comes to food safety and quality standards
• Flexibility to work various shifts including mornings, evenings, and weekends

How to Apply

To apply, use the official job posting link below to submit your application through Job Bank or Québec emploi. Make sure your resume is up to date and reflects any relevant food service or supervisory experience before submitting.

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