Shift Manager – Tim Hortons – Chicoutimi, QC

Tim Hortons in Chicoutimi, Québec is looking for an experienced Shift Manager to lead their fast food restaurant team. If you have a knack for keeping operations running smoothly, motivating staff, and delivering quality service during busy shifts, this could be the right next step in your career.

This role puts you in the middle of the action — overseeing food preparation, managing staff scheduling, handling customer concerns, and maintaining the high standards that Tim Hortons is known for across Canada. It’s a hands-on leadership position that rewards people who thrive in a fast-paced food service environment.

About the Role: Shift Manager

As a Shift Manager at Tim Hortons, you’ll be responsible for coordinating the daily flow of restaurant operations during your assigned shifts. From ensuring food quality meets standards to supervising the preparation and portioning of menu items, your role is central to keeping both the kitchen and the front counter running efficiently.

You’ll also play a key role in staff development, training team members on their duties, sanitation practices, and safety procedures. Maintaining accurate records of stock, repairs, sales, and wastage is part of the job, as is addressing any customer complaints promptly and professionally.

Benefits and Salary

This Shift Manager position offers a competitive hourly wage ranging from $16.60 to $17.60 (to be negotiated), with a schedule of 30 to 40 hours per week. Compensation will be discussed based on your experience and qualifications.

Responsibilities

As Shift Manager, your day-to-day work involves directing kitchen and counter staff, ensuring food quality, and keeping the restaurant organized and running on schedule. These responsibilities are essential to delivering the consistent Tim Hortons experience that customers expect at every visit.

• Establish effective methods to meet work schedules and keep operations on track during your shift
• Requisition food supplies and kitchen items to ensure inventory levels are maintained
• Supervise and co-ordinate the activities of staff who prepare and portion food
• Train team members in their job duties, as well as proper sanitation and safety procedures
• Ensure that food quality and customer service meet the restaurant’s quality control standards
• Address customer complaints and concerns in a timely and professional manner
• Maintain accurate records of stock levels, repairs, sales, and wastage

Requirements / Skills

Tim Hortons is looking for a motivated individual with prior food service experience and the confidence to lead a team. The ideal candidate is organized, dependable, and comfortable working shift or on-call schedules, including varied hours throughout the week.

• Education: College/CEGEP diploma or equivalent work experience in a related field
• Experience: 1 year to less than 2 years of experience in food service or a similar supervisory role
• Availability: Must be available for shift or on-call work and able to start on the posted date
• Industry knowledge: Demonstrated experience working in fast food or food service is required
• Leadership skills: Ability to supervise, train, and motivate a team in a busy restaurant setting
• Attention to detail: Capable of maintaining records and upholding food safety and quality standards

How to Apply

To apply for this Shift Manager position at Tim Hortons in Chicoutimi, use the application link below. Make sure your resume is up to date and reflects your relevant food service experience before submitting.

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