Senior Business Analyst – Canadian Tire – Toronto, ON

Canadian Tire Corporation is one of Canada’s most recognized retail and financial services companies, and they’re looking to bring a Senior Business Analyst onto their team in Toronto, Ontario. If you have a deep background in business systems analysis, thrive in Agile environments, and enjoy bridging the gap between business stakeholders and development teams, this role offers a strong platform to do meaningful, strategic work at scale.

Reporting to the Manager, Business Systems Analyst, this position sits at the intersection of product ownership, stakeholder engagement, and technical delivery. You’ll be embedded within an Agile squad, helping shape and maintain the product backlog, participating in requirements discovery, and supporting the full lifecycle from design through testing. With exposure to loyalty program capabilities across banking and retail channels, the work is complex and the impact is real.

About the Role: Senior Business Analyst

As a Senior Business Analyst at Canadian Tire, your day-to-day will revolve around keeping the team moving forward with clarity and precision. You’ll build, edit, and maintain the team backlog and board, assist the Product Owner in prioritizing backlog items based on user value and dependencies, and ensure user stories are well-formed and ready for development. You’ll lead end-to-end requirements discovery for loyalty and banking channels, translating business objectives into epics, process flows, and acceptance criteria that the development team can execute on confidently.

Beyond execution, you’ll play a governance and mentorship role — establishing BSA documentation standards, conducting peer reviews, and potentially coaching junior Business Analysts. You’ll act as the liaison between the Product Owner and development team, and lead design workshops with internal and external partners to produce detailed design documentation. Strong collaboration, communication, and analytical skills are essential for success in this environment.

Benefits and Salary

Canadian Tire offers a competitive annual salary range of $64,000 to $106,000 CAD, with final compensation based on experience, skills, and market factors. Beyond pay, employees receive comprehensive benefits and retirement programs, performance incentives, continuing education support, and career growth opportunities. The enhanced flex benefits package includes $5,000 per year in mental health benefits for eligible employees and their families. Additional perks include product discounts, Canadian Tire Profit Sharing, and access to the Triangle Learning Academy for ongoing professional development.

Responsibilities

In this role, you’ll be a central figure in driving Agile delivery and requirements management across complex digital and loyalty programs. From backlog grooming to design workshops, every task you take on contributes to delivering high-quality solutions that serve both the business and its customers.

• Build and maintain the team backlog and board, keeping it current and ready for upcoming iterations
• Support the Product Owner in prioritizing backlog items based on user value, time constraints, and team dependencies
• Lead requirements discovery end-to-end for loyalty and banking channel capabilities, translating objectives into epics, user stories, and acceptance criteria
• Facilitate design workshops with internal and external partners, producing process flows, routing logic, and business rules documentation
• Establish and govern BSA documentation standards, templates, and best practices through peer reviews and quality checks
• Participate in regression testing, test case reviews, and proof of testing processes
• Act as liaison between the Product Owner and the development team, resolving blockers and maintaining solution momentum
• Clarify data definitions, ownership, and usage rules for each data element through business requirements and data mapping exercises
• Coach and mentor junior Business Analysts as needed, supporting team capability and knowledge sharing

Requirements / Skills

Canadian Tire is seeking a seasoned analyst who combines strategic thinking with tactical execution and is comfortable operating in complex, multi-stakeholder environments. The ideal candidate brings deep Agile fluency, strong technical toolset familiarity, and the communication skills to keep both business and development teams aligned.

• Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline
• 6–7+ years of business systems analysis experience, with at least 4 years on complex, strategic programs or projects
• SAFe methodology knowledge, including experience with Gherkin/BDD format and AI tools
• Agile and Product Ownership expertise, with the ability to work effectively within cross-functional squads
• Proficiency in tools such as MS Azure DevOps, Jira, Lucid, SharePoint, and Confluence
• Strong analytical and problem-solving skills with a demonstrated ability to unblock teams and keep projects progressing
• Experience with loyalty or banking programs and an understanding of data mapping and business requirements definition is an asset

How to Apply

To apply for the Senior Business Analyst position at Canadian Tire in Toronto, click the link below to visit the official job posting. Make sure your resume is up to date and tailored to highlight your Agile and business analysis experience before submitting.

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