Sales Strategy and Operations Manager – Amazon – Toronto, ON
Location: Toronto, ON | Company: Amazon
Amazon Advertising is hiring a Sales Strategy and Operations Manager to join the Central StratOps, GTM and Analytics team in Toronto, Ontario. This is a high-impact role within the Sales Intelligence, Tools & Enablement (SITE) group, where you’ll be building the data foundations and operational processes that power a global sales organization of 4,000+ sellers across 10+ regions.
This role sits at the intersection of data analysis, cross-functional coordination, and strategic sales planning. You’ll be shaping how sales teams are segmented, how accounts are assigned, and how quotas are distributed — work that directly influences how Amazon Ads goes to market at scale. If you thrive on turning complex data into clear operational decisions, this role is built for you.
About the Role: Sales Strategy and Operations Manager
As part of the Segmentation and Planning team, you’ll design and coordinate sales planning workflows on a global scale — from forward-looking strategy through to day-to-day operational execution. You’ll be responsible for building scalable mechanisms that support segmentation implementation, book-of-business planning, and quota distribution. Your work will directly enable front-line sales managers and regional leadership to operate efficiently and focus on the right accounts.
You’ll work closely with cross-functional partners across Finance, Sales AI, Sales Tech, and regional Sales leadership, managing complex interdependencies and driving toward simple, scalable solutions. Strong written and verbal communication skills are essential — you’ll regularly be summarizing analytical findings for senior stakeholders and influencing decision-making at the leadership level.
Benefits and Salary
The base salary range for this position in Toronto is $74,600 to $124,600 CAD annually. Amazon’s total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). The company offers a comprehensive benefits package including health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.
Job Details
📌 Job Type: Full-Time
🏢 Company: Amazon Advertising Canada Inc.
📍 Location: Toronto, ON
🆔 Requisition ID: 10529085
💰 Pay: $74,600 – $124,600 CAD annually
Responsibilities
In this role, you’ll be leading and coordinating some of the most foundational work that enables Amazon Ads’ global sales organization to operate at scale. From managing planning cycles to analyzing process gaps, your day-to-day work will span data analysis, project management, and cross-functional stakeholder engagement. Every deliverable you produce helps thousands of sellers prioritize and execute more effectively.
- Lead segmentation and planning projects designed to improve operational process efficiency, working extensively with Finance, Sales AI, Sales Tech, and regional leadership
- Drive cross-functional coordination to deliver results on predefined timelines, mapping interdependencies and managing risks across planning cycles
- Support escalation resolution by investigating and managing complex, high-impact problems related to data and processes that affect Sales teams
- Analyze process gaps and develop simple, scalable solutions to close them, driving toward operational excellence
- Gather and document business requirements from Sales customers and stakeholders, propose solutions, evaluate feasibility, and collaborate with Product and Science teams to prioritize features
- Own complex decisions using high-level judgment and escalate to leadership when required
- Project-manage multiple workflows across planning milestones, communicating complex analytical results clearly in both written and verbal formats
Requirements / Skills
The ideal candidate brings a strong foundation in data analysis and sales operations, paired with the leadership ability to influence teams globally. Amazon values candidates who are comfortable navigating ambiguity, driving toward clarity, and holding high standards even when working across complex, multi-stakeholder environments.
- 5+ years of Microsoft Excel experience, demonstrating advanced data analysis capabilities
- Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
- Experience with sales CRM tools such as Salesforce or similar platforms
- Experience defining and implementing sales processes, procedures, and policies
- 5+ years in finance, business management, or sales operations is preferred
- Experience in a high-growth technology company is considered an asset
How to Apply
To apply for this Sales Strategy and Operations Manager role at Amazon in Toronto, use the official application link below. Make sure your resume is up to date and tailored to reflect your relevant experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Sales Strategy and Operations Manager role at Amazon Advertising in Toronto is perfect for candidates who excel in data analysis, cross-functional project management, and sales operations. On your resume, emphasize any experience with sales planning workflows, CRM tools like Salesforce, and segmentation or quota distribution processes. If you’ve previously worked in sales operations, business management, or strategy roles within a technology company, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like sales operations, segmentation, and cross-functional coordination that appear in the posting. Quantify your achievements where possible (e.g., “managed planning cycles across 5+ regions” or “reduced process gaps by implementing scalable workflows that supported 200+ accounts”). Write a brief cover letter expressing your genuine interest in Amazon Advertising and why you’re excited about this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles, recent Ads product news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your analytical thinking, stakeholder management, and operational problem-solving skills. Common questions may include scenarios about managing competing priorities, driving alignment across global teams, and translating complex data into actionable insights for leadership. Dress appropriately for a technology industry environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
