Program Consultant, Dealer Training and Development – Canadian Tire – Toronto, ON

Canadian Tire Corporation is one of Canada’s most recognized and trusted brands, and their Dealer Training and Development team plays a pivotal role in shaping the next generation of Associate Dealers. Based in Toronto, Ontario, this Program Consultant, Dealer Training and Development position offers a meaningful chance to directly influence how new Dealers build the skills and confidence they need to lead Canadian Tire and Party City businesses across the country.

In this role, you’ll be at the centre of a multi-phase training program, supporting new Dealers from onboarding through to readiness. You’ll combine hands-on coaching, curriculum management, and stakeholder collaboration to ensure each trainee is set up for long-term success — all while contributing to the continuous improvement of the program itself.

About the Role: Program Consultant, Dealer Training and Development

Reporting to the Manager of Dealer Training & Development, the Program Consultant is accountable for the end-to-end delivery of the Dealer Training Program. This includes planning and coordinating training phases, maintaining curriculum content, and providing direct coaching and feedback to Training Dealers. You’ll also serve as a key liaison between trainees, Subject Matter Experts (SMEs), store owners, field teams, and Home Office contacts — keeping training aligned with current business priorities and industry best practices.

Beyond day-to-day coordination, you’ll be an active contributor to the program’s future direction. Whether it’s identifying performance gaps, flagging planning risks, or exploring emerging learning technologies and trends, this role asks you to think strategically while staying grounded in the practical needs of each trainee.

Benefits and Salary

Canadian Tire offers a broadband salary range of $53,000 to $88,000 CAD annually, with a typical hiring range of $70,000 to $80,000 CAD annually depending on experience, internal equity, and market conditions. In addition to competitive compensation, employees enjoy career growth opportunities, product discounts, supported learning through the Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs. The enhanced flex benefits program includes mental health benefits of $5,000 per year for eligible employees and their families, along with total well-being tools and resources.

Responsibilities

The day-to-day work of a Program Consultant at Canadian Tire is both operational and strategic. You’ll manage the moving parts of a structured training program while also keeping a close eye on individual trainee progress — adjusting plans, communicating risks, and coaching participants toward readiness. These responsibilities require a balance of organizational discipline, interpersonal skill, and a genuine passion for developing people.

• Support coordination of multi-phase training plans, including planning, scheduling, and progress tracking
• Maintain and manage training content for assigned curriculum within the Dealer Training Program
• Develop and sustain a network of Subject Matter Experts, store owners, field teams, and Home Office contacts to keep training current and aligned with business priorities
• Analyze results to identify performance gaps and make necessary adjustments to training delivery
• Coach trainees and provide ongoing, constructive feedback on their overall program performance
• Assess training progress and address any adjustments required to ensure trainee readiness
• Identify and communicate performance or planning risks, such as trainee readiness or SME availability
• Contribute actively to developing a vision for the future of the Dealer Training Program by staying current on learning trends and best practices

Requirements / Skills

The ideal candidate brings a blend of training and facilitation experience, strong communication skills, and a proactive, self-directed work style. Canadian Tire values individuals who are curious, collaborative, and committed to continuous improvement — both for their trainees and themselves.

• Canadian Tire Retail Store experience (Store Operations, Ordering, or Automotive) is considered a strong asset
• Proficiency in Microsoft Office including Excel, PowerPoint, Outlook, and Copilot
• Bilingual in English and French is an asset
• Exceptional communication skills with facilitation and presentation experience to lead training sessions across all levels of the organization
• Strong relationship-building abilities with trainees, SMEs, and store owners
• Self-starter mentality with the ability to work autonomously while contributing effectively within a team environment
• Knowledge of Instructional Design fundamentals — including adult learning principles and blended learning approaches — is considered an asset

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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