Postmaster – Canada Post – Kugluktuk, NU

Canada Post is looking for a Postmaster to lead postal operations in Kugluktuk, Nunavut. This is a full-time, permanent position that places you at the heart of your community — serving as the public face of the local post office, managing staff, and ensuring residents and businesses receive reliable, quality postal services.

This role goes beyond day-to-day operations. As Postmaster, you’ll be a community leader who promotes Canada Post products and services, oversees retail operations, and builds meaningful relationships with the people you serve. If you thrive in a leadership role that combines customer service, team management, and community engagement, this position in Nunavut is worth exploring.

About the Role: Postmaster

Reporting to the Superintendent/Local Area Manager, the Postmaster is responsible for the full administration of the local post office. This includes managing postal revenue and assets, ensuring retail hours of operation are met, overseeing mail delivery, and keeping accurate records and reports. You’ll be the go-to person for everything from supervising and training staff to liaising with the local community about Canada Post’s services.

Working in a multi-priority retail and service environment, you’ll need to bring both operational know-how and a genuine commitment to your community. Canada Post’s values — Trust, Respect, and Deliver — guide everything the organization does, and this role embodies those values daily. Physical readiness is also part of the job, as it involves lifting mail containers, sorting mail, and standing for extended periods.

Benefits and Salary

This permanent, full-time position offers a salary of $29.52 per hour. Working hours are Monday to Friday, 9:00 AM – 1:30 PM and 2:30 PM – 6:00 PM. As a Canada Post employee, you’ll be part of a national organization committed to equity, diversity, and inclusion, with a workplace that values accessibility and belonging for all.

Responsibilities

As Postmaster, your day-to-day work spans community engagement, staff supervision, and operational management. You’ll be responsible for keeping the post office running smoothly while maintaining a strong customer focus and upholding Canada Post’s commitment to service excellence.

• Liaise with the local community regarding Canada Post services and products
• Sell and promote postal products and services to both the public and local businesses
• Administer the post office to meet retail hours of operation and delivery expectations
• Manage postal revenue, assets, and values with accuracy and accountability
• Maintain records and prepare regular operational reports
• Supervise, train, and assess the performance of post office staff
• Assist with the effective management of mail delivery routes

Requirements / Skills

The ideal candidate brings a blend of leadership experience, retail or customer service background, and the physical capacity to handle the demands of a working post office. Canada Post is looking for someone who can take ownership, build community trust, and manage operations efficiently in a remote northern setting.

• Education: High School Diploma or provincial equivalency and/or experience in business administration
• Leadership experience: Demonstrated ability to lead and direct teams effectively
• Customer service experience: Prior work in a retail and/or service environment, including sales and cash transactions
• Postal knowledge: Familiarity with regulations, methods, and procedures for processing mail and providing postal services
• Physical fitness: Ability to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant leadership and customer service experience before submitting.

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