Post Office Assistant (Term) – Canada Post – Rutherglen, ON
Location: Ontario | Company: Canada Post
Canada Post is looking for a Post Office Assistant (Term) to join its team in Rutherglen, Ontario. This on-call position is ideal for someone who thrives in a customer-facing retail environment and wants to serve their local community through one of Canada’s most recognized public institutions. If you’re bilingual, physically capable, and comfortable with sales and cash transactions, this could be a great fit.
Day-to-day, you’ll be working at the post office counter — selling postal products, sorting and processing mail, and helping customers navigate any delivery or service issues that come up. The role requires someone who’s organized, approachable, and ready to step in on an on-call basis as needed.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll be the face of Canada Post for customers in Rutherglen. Your responsibilities will span across counter service, mail handling, and customer support. You’ll sell postal products and services, process mail into the right classifications, provide customers with relevant forms and information, and quickly resolve any delivery or service concerns that arise.
This role demands both physical fitness and strong interpersonal skills. You’ll be expected to lift mail containers of up to 50 lb, stand for extended periods, and maintain a customer-focused approach throughout each interaction. Working in alignment with Canada Post’s core values — Trust, Respect, and Deliver — is central to everything you’ll do in this position.
Benefits and Salary
This term, on-call position offers a wage of $20.54 per hour. Canada Post is committed to fostering an inclusive and accessible workplace, and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women. Preferential consideration is given to Indigenous People and persons with disabilities under a special employment equity initiative.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Rutherglen, ON
🆔 Requisition ID: 195646
🗓️ Job Closing Date: 2026-09-14
💰 Pay: $20.54/hour
Responsibilities
The Post Office Assistant role at Canada Post in Rutherglen involves a mix of customer service, mail processing, and administrative support. Every task you carry out contributes directly to keeping postal services running smoothly for your community.
- Sell postal products and services to both the business community and the general public
- Sort, distribute, and process mail into the appropriate classifications efficiently and accurately
- Provide customers with relevant information, forms, and guidance on postal services
- Resolve delivery and service difficulties in a thorough and timely manner
- Handle cash transactions and maintain accuracy in post office accounting processes
- Lift and move mail containers weighing up to 50 lb and stand for extended periods as needed
Requirements / Skills
Canada Post is looking for a candidate who is community-minded, bilingual, and comfortable in a fast-paced retail environment. The ideal applicant will already reside in or near Rutherglen and will have a solid foundation in customer service and cash handling.
- High school diploma or provincial equivalency, and/or experience in business administration
- Bilingual (English and French) — Bilingual Imperative (–BB) language requirement
- Customer service experience in a retail or service environment, including sales and cash transactions
- Understanding of general or post office accounting systems
- Physical fitness to lift containers up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
- Flexible availability to work on a temporary, on-call basis as needed
How to Apply
To apply for this position, use the official Canada Post job posting link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or bilingual experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Rutherglen is perfect for candidates who excel in bilingual customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service, sales transactions, or postal operations, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail store, or public-facing service role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, bilingual, and cash transactions that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ customer transactions daily” or “maintained accuracy across all cash handling duties”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re the right fit for this on-call role in Rutherglen. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent initiatives, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, and working flexible or on-call schedules. Dress appropriately for a retail/postal services environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and expectations for on-call availability. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.