Post Office Assistant (Term) – Canada Post – Osgoode, ON

Canada Post is looking for a reliable and customer-focused Post Office Assistant (Term) to join their team in Osgoode, Ontario. This is an on-call, term position ideal for someone who lives in the community and enjoys working directly with the public in a retail and postal services environment.

In this role, you’ll be the face of Canada Post at the counter — helping customers with postal products, processing mail, and resolving delivery concerns efficiently. It’s a hands-on position that calls for someone who is both physically capable and service-oriented, with solid experience in cash transactions and customer interaction.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will revolve around serving customers at the counter, selling postal products and services, and ensuring mail is sorted and processed accurately. You’ll handle customer inquiries, provide relevant forms and information, and step in to address delivery or service issues as they arise.

This position requires bilingual proficiency (Bilingual Imperative –BB), a flexible schedule for on-call availability, and the physical stamina to handle mail containers weighing up to 50 lbs. Canada Post values trust, respect, and delivery — and this role is very much at the heart of that promise to Canadians.

Benefits and Salary

This position offers a salary of $20.54. Canada Post is committed to an equitable and inclusive workplace, and candidates from Indigenous communities (First Nations, Métis, or Inuit) or persons with disabilities are encouraged to self-identify, as preference may be given under a special employment equity measure.

Responsibilities

Working at the front counter of a Canada Post retail outlet, this role puts you in direct contact with customers and the community every shift. Your contributions keep the local postal operation running smoothly and ensure that customers receive reliable, professional service at every interaction.

• Sell postal products and services to members of the public and business community
• Sort and process mail into appropriate classifications for distribution
• Provide customers with the information and forms they need
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Handle cash transactions accurately as part of retail counter service
• Maintain a customer-focused approach at all times in a fast-paced environment

Requirements / Skills

The right candidate for this role brings a customer service mindset, solid experience in retail or public-facing environments, and the physical readiness to take on active postal work. Bilingual candidates (English and French) are required for this position, given the Bilingual Imperative language designation.

• High school diploma or provincial equivalency, and/or experience in business administration
• Retail or service experience interacting with the public, including sales and cash handling
• Understanding of general accounting systems or post office accounting procedures
• Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as needed
• Bilingual proficiency in English and French (Bilingual Imperative –BB)

How to Apply

To apply for this Post Office Assistant position with Canada Post in Osgoode, use the official link below. Make sure your resume is up to date and reflects your relevant retail or customer service experience before submitting.

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