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Post Office Assistant – Canada Post – Morrisburg, ON

Location: Ontario | Company: Canada Post

Canada Post is looking for a Part-Time Post Office Assistant to join their team in Morrisburg, Ontario. This is a permanent part-time position suited for someone who genuinely enjoys working with people and takes pride in delivering reliable, friendly service to their community. Note that preference will be given to candidates who reside within the Morrisburg community.

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In this role, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, handling mail sorting and distribution, and resolving delivery concerns with a calm, solutions-focused attitude. If you thrive in a customer-facing retail environment and want a stable, permanent position with a trusted Canadian institution, this posting is worth your attention.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will centre on serving customers at the counter, selling postal products and services, and ensuring that mail is accurately sorted and processed. You’ll also assist customers by providing them with the right information and forms, and address any delivery or service difficulties with efficiency and care.

This role requires a good level of physical fitness, as you’ll be lifting mail containers of up to 50 lbs, pushing or pulling boxes, sorting mail, and standing for extended periods. Bilingual proficiency (English and French) is required for this position, reflecting the linguistic needs of the Morrisburg community.

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Benefits and Salary

This permanent part-time position offers a wage of $20.54 per hour. Canada Post is committed to an equitable and inclusive workplace that supports employees from all backgrounds. The organization values trust, respect, and delivery as core principles guiding its culture and day-to-day operations.

Job Details

📌 Job Type: Part-Time, Permanent

🏢 Company: Canada Post

📍 Location: Morrisburg, ON

🆔 Requisition ID: 201857

⏱️ Schedule: Monday 10:00–11:00, Saturday 08:55–12:10 (4.25 hours/week)

💰 Pay: $20.54/hour

🗓️ Date Posted: 2026-09-09

Responsibilities

The Post Office Assistant plays a central role in keeping postal operations running smoothly while providing an excellent experience for every customer who walks through the door. From processing mail to resolving delivery issues, these responsibilities reflect the full scope of what it means to be a trusted representative of Canada Post.

  • Sell postal products and services to both the general public and the local business community
  • Sort and distribute incoming and outgoing mail into the appropriate classifications accurately and efficiently
  • Process mail in accordance with Canada Post procedures and standards
  • Provide customers with relevant information, forms, and guidance related to postal services
  • Resolve delivery and service difficulties promptly and thoroughly, ensuring customer concerns are addressed with care

Requirements / Skills

The ideal candidate for this role is comfortable working directly with the public, has a solid foundation in retail or service-based environments, and brings a reliable, physically capable approach to their work. Bilingual proficiency in English and French is a firm requirement given the language designation of this position.

  • High school diploma or provincial equivalency, and/or experience in business administration
  • Customer service experience in a retail or public-facing environment, including handling sales and cash transactions
  • Bilingual (English/French) at the Bilingual Imperative (–BB) level, as required for this position
  • Understanding of general or post office accounting systems is an asset
  • Physical fitness to lift mail containers up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods
  • Preference will be given to Indigenous Peoples (First Nations, Métis or Inuit) and Persons with Disabilities under Canada Post’s employment equity initiative

How to Apply

To apply for this position, use the link below to access the official Canada Post job posting. Make sure your resume is up to date and reflects your relevant experience before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Morrisburg is perfect for candidates who excel in customer service, cash handling, and bilingual communication. On your resume, emphasize any experience with retail counter service or postal operations, attention to detail, and your ability to work in a fast-paced, public-facing environment. If you’ve previously worked in retail, banking, or any service role involving cash transactions, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, bilingual, and postal operations that appear in the posting. Quantify your achievements where possible (e.g., “processed 50+ customer transactions daily” or “maintained 99% accuracy in cash reconciliation”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re the right fit for this community-based role in Morrisburg. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — as well as their commitment to employment equity and community service. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or working under time pressure. Dress appropriately for a retail/postal environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role and team. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.